ReturnX
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About
ReturnX is a Shopify app designed to transform the returns process from a cost center into a revenue opportunity. It streamlines every return experience, enabling stores to retain more revenue by integrating seamlessly with existing return policies. The platform offers a self-serve customer return portal that reduces manual workload by up to 80%, handles exchanges, and automates label and pickup generation through multiple carrier integrations. ReturnX also provides real-time tracking, return notifications, and comprehensive analytics to uncover return reasons and frequently returned products, helping businesses improve offerings and reduce future returns. It encourages profits by facilitating product exchanges and gift card returns, keeping revenue within the store. The tool boasts over 1 million requests processed across 20+ countries, saving thousands of hours weekly for brands.
Platform
Features
• one-click label and pickup generation
• self-service branded return portal
• custom features that fits your operations
• encourage profits and retain revenue
• analyze and take action on your return’s data
• real-time track and return notifications
• automate returns and exchanges
• manage all your returns in one place
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