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Resolve.ai

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About

Resolve.ai is an AI-powered production engineer that autonomously handles incident response and root cause analysis. It aims to reduce Mean Time to Resolution (MTTR) and increase on-call developer productivity. The AI connects with various tools (AWS, Observability platforms, Slack, Github, etc.) via API keys or directly, understanding production systems deeply to resolve issues. Resolve.ai boasts features such as automated root cause analysis, reduced alert fatigue, and handling common alerts and actions. The tool is designed for production environments, prioritizing security and compliance (SOC2 Type2).

Platform
Web
Task
incident management

Features

deeply understands production system components and dependencies

connects with various tools via api keys or directly

increases on-call developer productivity

reduces mean time to resolution (mttr)

dynamically adjusts thresholds and dashboards

handles common alerts and actions

reduces alert fatigue

automates root cause analysis and incident response

Job Opportunities

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Resolve.ai

AI Engineer

Resolve.ai is an AI-powered production engineer that automates incident response and root cause analysis, reducing MTTR and increasing developer productivity.

engineeringonsiteSan Francisco, USfull-time

Education Requirements:

  • Bachelor's degree or 2+ years experience with Master's degree

Experience Requirements:

  • 4+ years of relevant industry experience with a bachelor’s degree; or 2+ years and a master’s degree

Other Requirements:

  • In-depth Experience with LLM Frameworks

  • LLM Fine-Tuning and Transfer Learning

  • Data Handling Skills

Responsibilities:

  • Contribute to building AI-powered workflows end-to-end

  • Work with very high volume structured and unstructured data, create training and evaluation data sets

  • Propose and systematically evaluate AI performance and cost improvement strategies

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Founding Account Executive

Resolve.ai is an AI-powered production engineer that automates incident response and root cause analysis, reducing MTTR and increasing developer productivity.

Experience Requirements:

  • 4+ years of experience in a quota-carrying Account Executive or similar role

Other Requirements:

  • Results-driven & metrics-oriented

  • Adaptable & resilient

  • Strong communicator and collaborator

  • Tech-savvy

Responsibilities:

  • Full sales cycle role

  • Navigate complex sales

  • Serve as the ear to the ground for the GTM organization

  • Record your activity and what you’ve learned in a system of record

  • Balance a strong sense of urgency in taking action with a long-game approach to customer relationships

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Head of Demand Generation

Resolve.ai is an AI-powered production engineer that automates incident response and root cause analysis, reducing MTTR and increasing developer productivity.

Experience Requirements:

  • 7+ years in demand generation or growth marketing

Other Requirements:

  • Data Fluency

  • Cross-Functional Collaboration

  • Technical Acumen

  • Creative Execution

  • Growth Mindset

  • Strategic Thinking

Responsibilities:

  • Architect and scale Resolve AI's growth engine

  • Build holistic, cross-functional demand generation programs

  • Enhance MQL to SQL conversion rates

  • Build and operationalize cross-channel programs

  • Implement and manage a modular marketing stack

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