PerfectBot
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About
PerfectBot is an advanced AI agent designed specifically for Gorgias, enabling DTC brands to automate over 60% of customer support tickets. It delivers human-quality, conversational support instantly via chat and email in 45+ languages. The AI agent resolves full tickets by accessing Shopify data for personalized customer experiences, including order and subscription information. PerfectBot learns from multiple knowledge sources like Gorgias Help Center, past tickets, Shopify product details, policies, and blogs. It works natively within the Gorgias app, allowing seamless cooperation with human agents, smart handover scenarios with AI summaries, and full customization. Users can monitor and improve AI performance using Gorgias Internal Notes and track detailed statistics. PerfectBot helps cut response times, handle traffic spikes, and offer 24/7 service without compromising CSAT scores.
Platform
Features
• fully customizable ai agent appearance and behavior
• performance monitoring, insights, and ai optimization tools
• high accuracy, no hallucinations, and ultra-fast responses
• ai actions for full ticket resolution (e.g., shopify order status)
• multilingual support in 45+ languages for chat and email
• human-like conversational ai with gpt-4o
• learns from various content sources (help center, tickets, shopify data, blogs)
• native gorgias integration and seamless agent cooperation
FAQs
How did you compare the prices?
Gorgias AI Agent bases prices on resolved tickets, while PerfectBot uses conversations. PerfectBot averages $0.20 per resolved ticket vs. Gorgias' $0.80, making PerfectBot four times more cost-effective. Use our calculator for exact costs.
How is Gorgias AI Agent price calculated?
Gorgias AI Agent's pricing is based on the number of resolved tickets. For comparison, considering the expected resolution rate, you can anticipate paying around $0.80 per resolved ticket with Gorgias.
How is PerfectBot price calculated?
PerfectBot's pricing is based on the number of conversations it handles. On average, you can expect to pay around $0.20 per resolved ticket, making it significantly more cost-effective than competitors.
Pricing Plans
Grow
USD99.00 / per month• AI agent for 1 online store
• AI powered by the latest GPT Models
• Channels: Gorgias Chat and Email (native Gorgias integration)
• Content sources: website, Gorgias (help center, tickets, rules, macros), Shopify (product content, policies, blogs, customer data)
• AI Actions
• AI agent training and optimization
• Fully assisted onboarding
• Dedicated Success Manager
• Gorgias configuration
• Product training, Up to 1000 conversations, then $0.20 per extra conversation
Expand
USD199.00 / per month• AI agent for 1 online store
• AI powered by the latest GPT Models
• Channels: Gorgias Chat and Email (native Gorgias integration)
• Content sources: website, Gorgias (help center, tickets, rules, macros), Shopify (product content, policies, blogs, customer data)
• AI Actions
• AI agent training and optimization
• Fully assisted onboarding
• Dedicated Success Manager
• Gorgias configuration
• Product training, Up to 2000 conversations, then $0.20 per extra conversation
Free
Free Plan• AI agent for 1 online store
• AI powered by the latest GPT Models
• Channels: Gorgias Chat and Email (native Gorgias integration)
• Content sources: website, Gorgias (help center, tickets, rules, macros), Shopify (product content, policies, blogs, customer data)
• AI Actions
• AI agent training and optimization
• Fully assisted onboarding
• Dedicated Success Manager
• Gorgias configuration
• Product training
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
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