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Spitch

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About

Spitch is a conversational AI platform that offers various products and solutions for automating customer service. It provides tools for virtual assistants, speech analytics, voice biometrics, and agent assistance. Spitch integrates with contact center solutions, CRM, and ticketing systems. It serves industries like banking, insurance, healthcare, and retail, aiming to improve customer experience and contact center efficiency.

Platform

Task

customer automation

Features

• agent training (at)

• agent assist (aa)

• chat platform (cp)

• knowledge agent (ka)

• voice biometrics (vb)

• speech analytics (sa)

• virtual assistant (va)

• omnichannel conversational platform

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