Neocom
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About
Neocom is a guided product discovery platform that enables companies to understand and delight their customers. It offers features like Engage, Discover, Connect, and Analyze to support the entire purchasing journey. Neocom empowers businesses to offer personalized assistance through AI-powered advisors, lead generation, and deep dives into customer data. It helps in reducing returns, increasing conversion rates, and providing a first-class digital consulting experience.
Platform
Task
Features
• analyze
• engage
• platform overview
• connect
• discover
• it-security and data handling assessments
• user setup and advanced contract handling
• onboarding and integration support
FAQs
How are the number of conversations counted?
Neocom only counts the interactions on an advisor as it gives value to your visitors – simple and fair! We assure transparency and you can always keep track of it in the Neocom admin portal.
What happens if conversations exceed my plan limit?
If you exceed your plan limit, our customer success team will contact you with the information about the next suitable upgrades. But until we speak to you, we assure you of an uninterrupted service.
How do I upgrade to the next tier?
In order to get more features, or extend your included conversations, get in touch with your customer success manager to discuss the best options for your business.
Can I invite my team members to work on my projects?
Yes, you can invite additional team member or members depending on your plan. Of course you have the provision to extend.
Do I get support & help as a customer
For each step of your journey with Neocom, you get individual support. Neocom helps you setup your advisors, ensures ongoing success, supports in scaling globally or across categories. In addition you can access the help center 24/7.
Pricing Plans
Basic
€550.00 / / month (billed annually)• 2 advisors
• 10.000 sessions / year
• 2 users
• Unlimited SKUs
• Ticket Support
Standard
€1500.00 / / month (billed annually)• 3 advisors
• 50.000 sessions / year
• 3 users
• Unlimited SKUs
• CSM Support
Professional
€2500.00 / / month (billed annually)• 5 advisors
• 100.000 sessions / year
• 5 users
• Unlimited SKUs
• Dedicated CSM
Basic
$600.00 / / month (billed annually)• 2 Advisors
• 10.000 Sessions / year
• 2 Users
• Unlimited SKUs
Standard
$1650.00 / / month (billed annually)• 3 Advisors
• 50.000 Sessions / year
• 3 Users
• Unlimited SKUs
Professional
$2700.00 / / month (billed annually)• 5 Advisors
• 100.000 Sessions / year
• 5 Users
• Unlimited SKUs
Basic
£500.00 / / month (billed annually)• 2 Advisors
• 10.000 Sessions / year
• 2 Users
• Unlimited SKUs
Standard
£1300.00 / / month (billed annually)• 3 Advisors
• 50.000 Sessions / year
• 3 Users
• Unlimited SKUs
Professional
£2200.00 / / month (billed annually)• 5 Advisors
• 100.000 Sessions / year
• 5 Users
• Unlimited SKUs
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
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