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MerQ

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About

MerQ is an advanced Enterprise Virtual Assistant Platform enabling businesses to effortlessly build and manage intelligent virtual assistants for conversational business. It offers robust voice support, understanding multilingual voice notes in English and Arabic, including Egyptian Arabic slang. The platform provides an omnichannel infrastructure, allowing engagement across multiple channels from a single skill design. Leveraging Artificial Intelligence, Machine Learning, and Natural Language Processing, MerQ ensures deeper user understanding of intents, preferences, and context. It also includes powerful segmentation capabilities for insightful customer analysis based on specific business needs. MerQ WhatsApp versions offer a seamless conversational experience with voice-enabled features, rich media support, keyword recognition, and a numbering system. It also features specialized financial virtual assistants like Sally (Credit Card), Sara (Loan), Lara (E-Wallet), and Nancy (Accounts).

Platform

Task

assistant building

Features

• specialized financial virtual assistants (credit card, loan, e-wallet, accounts)

• whatsapp business integration (voice-enabled, rich media, keyword recognition)

• customizable data segmentation and insights

• ai-powered deeper understanding (ai, ml, nlp)

• omnichannel infrastructure for multi-platform engagement

• multilingual voice support (english & arabic, including egyptian slang)

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