
Journey

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About
Journey is a platform that unlocks the full capabilities of a customer's phone for secure interactions. It replaces pincodes and security questions with biometrics, integrates mobile apps and websites into calls and chats, and allows requesting any smartphone capability. Journey's identity platform and patented Zero Knowledge Network® establish ultra-high veracity identity, enabling secure voice, digital, and in-person interactions without exposing sensitive information. It offers composable identity solutions tailored to security and privacy needs, with cutting-edge cryptography for fast and secure data validation. Products include enrollment & onboarding, omnichannel authentication, and interactions & transactions, solving for security, privacy, customer experience, and deployment needs across devices and channels.
Platform
Features
• secure transactions
• digital id verification
• agent authentication
• esignatures
• biometric customer authentication
• zero knowledge network®
• onboard, authenticate and interact across voice, digital and physical interactions
• composable identity solutions
Job Opportunities
Senior Multimedia Designer
Journey is a platform that uses a customer's phone to provide secure interactions, replacing traditional security methods with biometrics and enabling secure transactions.
Benefits:
Stock Options
100% Paid Healthcare
Flexible PTO
401k
529 College Savings Plan
Experience Requirements:
A proven track record with producing animated / motion graphic explainer videos
Strong graphic design skills and portfolio
Other Requirements:
Passion for technology, specifically protecting consumers digital privacy and security
An entrepreneurs’ attitude – innate curiosity, hunger to deliver value, resiliency to roadblocks and redirections, and tenacious work ethic
Most importantly – you must be a genuinely good person! We have a strictly enforced “no jerks” policy, and we’re only interested in candidates who play nice in a team and can help build and contribute to our company culture
Responsibilities:
Video
Graphics
Slides
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Consulting Solutions/Sales Engineer
Journey is a platform that uses a customer's phone to provide secure interactions, replacing traditional security methods with biometrics and enabling secure transactions.
Benefits:
Stock Options
100% Paid Healthcare
Flexible PTO
401k
529 College Savings Plan
Experience Requirements:
Minimum of 7 years in an enterprise sales environment, preferably SaaS
Direct SaaS sales engineering with project development and leadership skill are preferred
Comfortable working day to day with customer executives
Experience developing and closing Contact Center and Customer Experience sales, SaaS and cloud infrastructure
Up to date understanding of best practices regarding Contact Center security measures
Other Requirements:
Excellent communication skills- written and verbal- are essential
Advanced understanding of VAR and SI “high touch” sales
Prior working relationships with Avaya, Cisco, ConvergeOne, NICE/InContact, Nuance, and Pindrop are a plus
Ability to work with various departments to facilitate the orderly execution of a sales process including creation of proposed project plans and SOW’s
Responsibilities:
Work closely with existing customers, new prospects and channel sales partners to progress opportunities from “art of the possible” vision to closed sales
“Quarterback” the sales process in top high-touch opportunities
Engage the executive team in customer opportunities to facilitate progress and push wins
Conduct live demonstrations for prospects and training sessions for partners or new customers
Provide detailed specifications for proposed solutions including time and scope involved
Show more details
Named Account Executive
Journey is a platform that uses a customer's phone to provide secure interactions, replacing traditional security methods with biometrics and enabling secure transactions.
Benefits:
Stock Options
100% Paid Healthcare
Flexible PTO
401k
529 College Savings Plan
Experience Requirements:
4-7 years in an enterprise sales environment, preferably SaaS
Must have sold to the Contact Center or Information Security teams
Comfortable working day to day with customer executives
Documented over achievement of sales quota more than 50% of your career
Certified in an industry recognized sales system like Sandler, ValueSelling, Challenger, Solution Selling, or similar
Other Requirements:
Excellent communication skills- written and verbal- are essential
Working technical knowledge of contact center, cloud, and customer experience solutions with the ability to whiteboard architecture overviews
Advanced understanding of VAR and SI “high touch” sales
Prior working relationships with Avaya, Cisco, ConvergeOne, NICE/InContact, Nuance, and Pindrop are a plus
Ability to work with various departments to facilitate the orderly execution of a sales process including creation of proposed project plans and SOW’s
Responsibilities:
Work closely with existing customers, new prospects and channel sales partners to progress opportunities from “art of the possible” vision to closed sales
“Quarterback” the sales process in top high-touch opportunities
Engage the executive team in customer opportunities to facilitate progress and push wins
Conduct live demonstrations for prospects and training sessions for partners or new customers
Provide detailed specifications for proposed solutions including time and scope involved
Show more details
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