Graffiti
Click to visit website
About
Graffiti is a generative AI platform designed to enhance the physical retail experience by providing shoppers with a digital assistant accessible via mobile devices. The tool operates without requiring a dedicated mobile application; instead, customers interact with the AI by scanning QR codes placed throughout a store. This allows retailers to provide consistent, high-quality customer service even when floor staff are unavailable or busy, ensuring that shoppers have immediate access to product information and personalized advice. Technically, the system is trained on a retailer's specific product catalog, enabling it to answer detailed questions about item features, availability, and usage. The AI provides responses in roughly three seconds, offering smart recommendations based on the user's expressed needs. Retailers can also utilize the platform to highlight sponsored products during specific marketing campaigns, integrating promotional efforts directly into the customer's decision-making process. Every interaction is recorded anonymously, providing the retailer with data regarding shopper interests and common pain points. This solution is primarily targeted at brick-and-mortar retailers, shopping centers, and brand managers who want to modernize their physical locations. It is particularly useful in specialized retail environments where shoppers often require technical knowledge or expert advice to make a purchase, such as wine shops or electronics stores. By automating the information-sharing process, Graffiti allows staff to focus on more complex tasks while the AI handles high-volume, routine customer inquiries. What distinguishes Graffiti from typical retail kiosks or chat interfaces is its emphasis on low friction and high scalability. Because it uses QR codes and a web-based interface, there is no barrier to entry for the customer. The platform has already demonstrated significant reach, supporting over two million users and deploying across more than 4,000 stores in both the United States and France. This track record suggests a robust architecture capable of handling high traffic while delivering real-time business intelligence to store owners.
Pros & Cons
Eliminates the need for shoppers to download a dedicated mobile app.
Provides a fast response time of approximately three seconds per query.
Proven scalability with deployments across 4,000 stores in multiple countries.
Enables retailers to highlight sponsored products during brand campaigns.
Generates real-time, anonymous data on in-store shopper intent.
Requires customers to have a smartphone with a camera and internet access.
Starting price may increase based on store volume or advanced features.
Effectiveness depends on the quality and update frequency of the product catalog data.
Use Cases
Retail Store Managers can use QR codes to provide expert product guidance during peak hours when floor staff are busy.
Brand Marketers can highlight specific products within the AI interface to drive sales during promotional campaigns.
Specialty Shop Owners (like wine merchants) can use AI to offer complex product pairings and expertise to every visitor.
Business Analysts can review anonymous interaction logs to understand which items shoppers are most interested in but cannot find.
Customer Experience Leads can deploy the tool to ensure no shopper leaves a store due to a lack of immediate assistance.
Platform
Task
Features
• smart product recommendations
• scalable multi-store deployment
• anonymous shopper insights
• sponsored product highlighting
• automated catalog training
• 3-second response time
• app-free mobile interface
• qr code instant access
FAQs
How do customers access the AI assistant while shopping?
Customers can access the assistant instantly by scanning a QR code placed on store shelves or displays. There is no need for shoppers to download or install a mobile application to use the service.
How quickly does the AI respond to customer questions?
The system is designed for high-speed interactions, typically providing answers and recommendations within 3 seconds. This minimizes friction and helps shoppers make purchase decisions immediately.
Does the AI know which products are currently in stock?
Yes, the AI is trained on your complete product catalog and is designed to know which products are currently available. This ensures that recommendations are always relevant and actionable for the shopper.
Can the tool be used for marketing and brand promotions?
The platform includes a feature to highlight sponsored products when brand campaigns are active. This allows retailers to promote specific items directly within the AI conversation.
What kind of analytics does Graffiti provide to store owners?
Every interaction is anonymously tracked to provide real-time insights into shopper needs and interests. Retailers can see what products are being asked about and identify common customer concerns.
Pricing Plans
Starting Plan
EUR10.00 / per month• Gen AI assistant per store
• QR code access
• Instant training on full catalog
• Smart product recommendations
• Sponsored product highlighting
• Anonymous shopper insights
• Real-time analytics dashboard
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
Alternatives
MyAlice
Manage customer queries and drive e-commerce sales across WhatsApp and social media with an AI-powered platform that integrates directly with Shopify and WooCommerce.
View Details
Infinity AI
Infinity AI boosts sales and customer engagement with personalized AI assistance, 24/7 lead generation, and scalable support. Includes a 14-day free trial.
View Details
Orimon AI
Automate customer support and qualify 2x more leads with 24/7 AI agents that support 150+ languages across WhatsApp, Instagram, and web without any coding.
View DetailsFeatured Tools
adly.news
Connect with engaged niche audiences or monetize your subscriber base through an automated marketplace featuring verified metrics and secure Stripe payments.
View Details
Nana Banana Pro
Maintain perfect character consistency across diverse scenes and styles with advanced AI-powered image editing for creators, marketers, and storytellers.
View Details
Kling 4.0
Transform text and images into cinematic 1080p videos with multi-shot storytelling, character consistency, and native lip-synced audio for professional creators.
View Details
AI Seedance
Generate 15-second cinematic 2K videos with physics-based audio and multi-shot narratives from text or images. Ideal for creators and marketing teams.
View Details
Mistrezz.AI
Engage in immersive NSFW roleplay and ASMR voice sessions with adaptive AI companions designed for structured escalation, fantasy scenarios, and personal connection.
View Details
Seedance 3.0
Transform text prompts or static images into professional 1080p cinematic videos. Perfect for creators and marketers seeking high-quality, physics-aware AI motion.
View Details
Seedance 3.0
Transform text descriptions into cinematic 4K videos instantly with ByteDance's advanced AI, offering professional-grade visuals for creators and marketing teams.
View Details
Seedance 2.0
Generate broadcast-quality 4K videos from simple text prompts with precise text rendering, high-fidelity visuals, and batch processing for content creators.
View Details
BeatViz
Create professional, rhythm-synced music videos instantly with AI-powered visual generation, ideal for independent artists, social media creators, and marketers.
View Details
Seedance 2.0
Generate cinematic 1080p videos from text or images using advanced motion synthesis and multi-shot storytelling for marketing, social media, and creators.
View Details
Seedream 5.0
Transform text descriptions into high-resolution 4K visuals and edit photos using advanced AI models designed for digital artists and e-commerce businesses.
View Details
Seedream 5.0
Generate professional 4K AI images and edit visuals using natural language commands with high-speed processing for marketers, artists, and e-commerce brands.
View Details
Kaomojiya
Enhance digital messages with thousands of unique Japanese kaomoji across 491 categories, featuring one-click copying and AI-powered custom generation.
View Details