FleetWorks is an AI-powered dispatching platform designed to streamline the load booking process for carriers and brokers. Its primary purpose is to act as an "always-on" dispatcher that monitors load boards and handles the time-consuming communication tasks that typically fall on truck drivers or fleet managers. By automating the initial outreach and negotiation phases of freight logistics, the tool aims to reduce deadhead miles and keep trucks moving with minimal manual intervention.
The platform works by integrating with load boards to find options that match a carrier's specific needs. Once a potential load is identified, the AI system takes over by calling brokers directly to discuss availability and negotiate rates. Instead of drivers spending hours on hold or refreshing screens, FleetWorks delivers ready-to-accept, negotiated load offers directly to the user. This autopilot functionality extends to handling paperwork and basic problem-solving, allowing the human operator to focus solely on the final decision and the road ahead.
This tool is specifically built for owner-operators, small-to-mid-sized trucking companies, and freight brokers. For carriers, it removes the burden of administrative tasks and the stress of constant negotiation. For brokers, it provides a more efficient way to cover loads by interacting with an automated system that is always available. It is particularly valuable for those looking to scale their operations without significantly increasing their office staff or for drivers who want to spend more time hauling and less time on the phone.
What sets FleetWorks apart from traditional load boards or digital freight matching apps is its proactive communication layer. While many platforms simply list freight, FleetWorks actively engages in the verbal negotiation process that still dominates the trucking industry. It bridges the gap between digital listings and manual phone calls, providing a level of automation that mimics a human dispatcher's role. With $17M in recent funding and a growing user base, it represents a shift toward a more autonomous logistics ecosystem where AI handles the logistics friction.
FleetWorks pros & cons
Pros
Automates the verbal negotiation process with brokers via AI phone calls.
Reduces manual labor by eliminating the need to constantly refresh load boards.
Fast support response times within 10 minutes during business hours.
Secures high-paying freight options by acting as an always-on dispatcher.
Simplifies logistics by handling administrative tasks and paperwork tracking.
Cons
No public pricing information is available without requesting a demo.
Requires a sign-up process to access the full automated dispatching tools.
FleetWorks use cases
Owner-operators can use the tool to find and negotiate loads while driving, ensuring their next haul is booked without having to pull over.
Fleet managers at small trucking companies can automate the dispatching process to manage more trucks without hiring additional staff.
Freight brokers can utilize the platform to interact with automated dispatchers, speeding up the process of covering their available loads.
FleetWorks features
always-on dispatching
real-time load matching
problem-solving support
paperwork assistance
negotiated load offers
load board monitoring
rate negotiation
automated broker calling
FleetWorks pricing
Is FleetWorks free? No, FleetWorks doesn't offer a free plan.
Custom
Price varies
Automated broker calling
Rate negotiation
Load board monitoring
Negotiated load offers
Paperwork assistance
Problem-solving support
FleetWorks FAQs
How does FleetWorks negotiate rates?
The AI system calls brokers directly to discuss load details and negotiate the best possible rate based on carrier preferences. This allows drivers to receive pre-negotiated offers instead of spending time on manual phone calls.
Do I still need to manually check load boards?
No, FleetWorks is designed to act as your load board on autopilot by monitoring listings and identifying options that match your criteria. It handles the initial outreach and negotiation automatically.
How can I contact support if there is an issue?
The team usually responds within 10 minutes during business hours via phone, text, or email. Dedicated support channels are available for carriers and brokers to resolve any logistics problems quickly.
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