FirstSupport AI
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About
FirstSupport AI automates QA & performance reviews of customer support chats. It helps quickly build scorecards for agents, measure performance, ensure compliance in customer support, and do real-time analysis for customer support tickets. It supports integration with Zendesk, and other CX platforms.
Platform
Features
• ensure compliance in customer support
• measure performance
• automates qa & performance reviews of customer support chats
• integration with zendesk, and other cx platform
• do real-time analysis for customer support tickets
• build scorecards for agents
Job Opportunities
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