Dust

Benefits:

• Competitive equity packages

• Healthcare insurance

• Paid parental leave

Experience Requirements:

• Proven experience in customer support or education content management

• Curiosity and willingness to dive deep into technical concepts

• Ability to empathize with users

• Ability to represent Dust’s brand voice and values

• A knack for content creation

Other Requirements:

• Adaptability and eagerness to learn in a fast-paced startup environment

• Collaborative mindset and working style

• Ability to balance user advocacy with company objectives

• Must be a European resident and have work authorization

• We're building the team with and in-person culture and prioritise candidates who can work from our office in Paris

Responsibilities:

• Support Operations & Scale

• Technical and Community Support

• Education

• Product Feedback Loop

• Community Support

Benefits:

• Competitive equity packages

Experience Requirements:

• Meaningful experience in a combination of technical and customer-facing roles

• An action-oriented and organized self-starter mindset

• A strong work ethic and commitment to excellence

• A deep interest in understanding customer needs

• Effective multitasking and prioritization skills

Other Requirements:

• A data-driven mindset that can interpret customer feedback and behavior

• A passion for technology, problem-solving, and a commitment to your customers’ success

• High technical aptitude

• Experience with APIs, web development, and writing scripts to build internal tools is a plus

• Familiarity with LLMs like GPT-4, Claude, Mistral or Gemini is highly desirable

• Must have work authorization in the US

Responsibilities:

• Be the voice of our users and serve as a critical enabler

• Own the end-to-end delivery of our product from the design of a solution to its implementation

Benefits:

• Competitive compensation packages: salary, equity, benefits including healthcare insurance, and perks such as a nice office and generous paid parental leave

Experience Requirements:

• Experience in one or several software engineering roles at a software company

• Experience with the entire stack of cloud-based software development

• Curiosity for users, their problems, and how they interact with software products

Other Requirements:

• A genuine interest in the developing field of artificial intelligence

• Robust collaboration skills

• A preference for things that work over things that are perfect

• The ability to defend views with conviction and arguments but also gracefully change them when new information suggests to do so

• A data-driven mindset

• A “do-what-it-takes”, impact-oriented attitude

• Must be a European resident and have work authorization

• We're building the team with and in-person culture and prioritise candidates who can work from our office in Paris

Responsibilities:

• Design software applications

• Scope and lead technical projects to completion

• Implement and maintain software applications

• Write technical documentation

• Contribute to recruiting efforts