Dust
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About
Dust serves as an enterprise-grade operating system designed to orchestrate and govern fleets of specialized AI agents. Rather than providing a single chatbot, the platform allows organizations to build and deploy custom agents that are deeply integrated with internal data silos. By connecting to common workspace tools like Slack, Google Drive, Notion, and GitHub, Dust turns raw large language models into context-aware assistants that understand the specific nuances of a company's internal documentation and historical data. This infrastructure effectively bridges the gap between generic AI capabilities and practical, high-value business workflows. The platform is model-agnostic, allowing teams to leverage various advanced models—including GPT, Claude, Gemini, and Mistral—within a single workspace. Users can create agents in seconds without writing code, customizing their capabilities for specific functions such as legal contract reviews, customer support ticket automation, or engineering incident management. Beyond simple chat interactions, these agents can execute actions through semantic search, data analysis, and web navigation. All data processed by the platform remains private and is never used for training external models, backed by SOC 2 Type II certification and GDPR compliance. Dust is primarily built for medium-to-large enterprises and high-growth startups that need to manage institutional knowledge at scale. It is particularly beneficial for departments like Sales, Marketing, Customer Support, and Engineering, where team members often lose time searching for information across fragmented systems. For example, engineering teams can use it to accelerate debugging by providing code context, while customer support teams can reduce ticket response times from minutes to seconds by surfacing relevant knowledge base articles automatically. What distinguishes Dust from standard AI wrappers is its focus on "AI primitives" — core building blocks that allow for sophisticated team orchestration and universal access across different tools. The platform provides a unified management layer with fine-grained access controls, SSO support, and enterprise audit logs, ensuring that AI deployment remains secure and compliant. By offering both a Pro plan for small teams and a robust Enterprise tier with dedicated support and data residency options, Dust provides a scalable path for organizations to transition into AI-driven operational models.
Pros & Cons
Model-agnostic architecture allows switching between GPT, Claude, and Gemini in one place.
Connects directly to core company data sources like Notion, Slack, and Google Drive.
High security standards including SOC 2 Type II and HIPAA compliance support.
Dramatically reduces manual research time for support and sales teams via semantic search.
Offers a 14-day free trial to test all Pro features before committing.
Data storage is capped at 1GB per user on the Pro plan.
Enterprise features like SSO and SCIM require a minimum of 100 users.
Pricing is billed per user, which can become expensive for large organizations not yet on Enterprise.
Native Salesforce integration is restricted to the Enterprise tier.
Use Cases
Sales engineers can create account snapshots and respond to RFPs using insights extracted from call transcripts and CRM data.
Engineering teams can accelerate debugging and incident response by connecting agents to their GitHub repositories and documentation.
Customer support managers can automate FAQ generation and route tickets based on agent expertise and historical resolution patterns.
Marketing professionals can generate on-brand content and messaging while maintaining a consistent voice across translations.
HR teams can use agents to guide new hires through onboarding and answer common policy or benefits questions.
Platform
Task
Features
• semantic search capabilities
• soc 2 type ii compliance
• custom ai agent builder
• programmatic api access
• enterprise data connectors
• fine-grained access controls
• native slack & zendesk integration
• multi-model support (gpt/claude/mistral)
FAQs
Which AI models can I use within Dust?
Dust is model-agnostic, allowing users to access various advanced models including GPT-4, Claude, Gemini, and Mistral. This ensures you can use the best model for your specific task within a single integrated workspace.
How does Dust handle my company's data privacy?
Your data remains strictly your own and is never used for training models. Dust is SOC 2 Type II certified and GDPR compliant, offering encryption at rest and in transit as well as zero data retention policies.
Can I connect Dust to my existing productivity tools?
Yes, the platform features native connectors for popular tools such as Slack, Google Drive, Notion, Confluence, and GitHub. This allows your agents to access and analyze your internal knowledge base securely.
What is included in the 14-day free trial?
The trial provides full access to the Pro plan features, allowing you to build custom agents and test connections with your data. You can cancel at any time during the trial period without being charged.
Does Dust support programmatic usage via API?
Yes, both plans include options for programmatic usage. The Pro plan includes free credits for APIs, Google Sheets, and Zapier, while the Enterprise plan offers custom pay-per-use pricing for these features.
Pricing Plans
Pro
USD29.00 / per month• Access to GPT-4, Claude, Gemini, Mistral
• Custom agents with action execution
• Connectors for GitHub, Google Drive, Notion
• Native Slack & Zendesk integrations
• SOC2 & Zero Data Retention privacy
• 14-day free trial
• 1GB storage per user
• Programmatic usage credits (API, Zapier)
• Unlimited messages (fair use)
• Chrome extension access
Enterprise
Unknown Price• 100+ user minimum
• Single Sign-On (SSO) support
• User provisioning (SCIM)
• US / EU data hosting options
• Dedicated account management
• Priority support
• Salesforce tool integration
• Custom programmatic pricing
• Advanced audit logs
• Larger storage and file limits
Job Opportunities
Forward Deployed Engineer
Deploy specialized AI agents connected to your company knowledge and existing tools to automate workflows across sales, engineering, and support teams.
Benefits:
salary
equity
healthcare insurance
nice office
generous paid parental leave
Other Requirements:
appropriate work authorization
happy 4 days office based
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Ratings & Reviews
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