Axiom Cloud
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About
Axiom Cloud provides an AI-powered software platform designed specifically for the refrigeration needs of grocery stores and cold storage facilities. The platform operates as a layer over existing refrigeration controllers, transforming traditional hardware into intelligent, cloud-connected systems. Its primary objective is to help operators manage high-stakes cooling environments more efficiently by reducing energy consumption, maintenance expenses, and hazardous refrigerant leak rates. By centralizing data from various sites, it provides a comprehensive view of refrigeration health across an entire enterprise. The tool functions through several specialized modules: Enterprise Visibility, Early Leak Detection, Predictive Maintenance, and Energy Efficiency. Enterprise Visibility serves as the foundation, normalizing data from different controller types into a single dashboard. The Predictive Maintenance module identifies technical anomalies before they lead to system failure, while the Energy Efficiency module manages setpoints dynamically to lower utility bills. Notably, the Early Leak Detection module uses indirect "sensorless" technology to identify refrigerant leaks early enough to prevent catastrophic outages and ensure EPA compliance without requiring new hardware installations. This software is built for facilities managers, sustainability officers, and energy managers who oversee large-scale cooling operations. It is particularly valuable for those facing technician shortages, as the system provides root-cause diagnosis and specific suggested actions, helping technicians resolve issues on the first visit. For sustainability leaders, it helps track and reduce Scope 1 and 2 emissions by catching leaks and optimizing energy usage. Finance teams also benefit from the platform's ability to generate demand response revenue and protect against expensive food spoilage events. What distinguishes Axiom Cloud from traditional monitoring solutions is its "sensorless" approach and its focus on predictive intelligence rather than just reactive alerting. Unlike hardware-heavy alternatives, Axiom integrates with major existing controller types, meaning it can be deployed across a diverse portfolio of sites within hours. Its AI-driven triaging and prioritization help teams ignore false positives and focus on the most critical maintenance tasks. By combining compliance reporting with operational efficiency, it turns regulatory requirements like the AIM Act into a strategic advantage for commercial refrigeration operators.
Pros & Cons
Reduces refrigerant leak rates by up to 39% according to current customer data.
Compatible with 12 major refrigeration controller types for portfolio-wide deployment.
Requires no new hardware or sensors for its EPA-compliant indirect leak detection system.
Helps reduce site maintenance truck rolls by an average of 12 per year per site.
Provides an estimated 5:1 return on investment for users every year.
The Enterprise Visibility module is a mandatory prerequisite for all other software modules.
Full utility measurement features are dependent on the availability of existing utility or submeter data.
Automated Preventative Maintenance scope confirmation is currently listed as a coming soon feature.
Pricing is based on a recurring per-site monthly subscription rather than a one-time fee.
Use Cases
Maintenance managers can reduce truck rolls and emergency calls by using predictive diagnosis to fix issues before they cause cooling outages.
Sustainability officers can monitor and lower Scope 1 and 2 emissions by detecting leaks early and optimizing system energy usage.
Energy managers can use the platform to reduce utility bills and generate demand response revenue through site-specific setpoint management.
CFOs can protect facilities from volatile electricity rates and prevent catastrophic food spoilage events with future-proofed monitoring.
Grocery operators can ensure compliance with upcoming EPA Automatic Leak Detection enforcement deadlines using automated sensorless reporting.
Platform
Features
• ai-powered predictive maintenance
• automated anomaly triaging and prioritization
• utility data measurement and verification
• root cause diagnosis for technicians
• epa and carb compliant reporting
• smart setpoint management
• real-time enterprise visibility dashboard
• sensorless early leak detection
FAQs
Is new hardware required for leak detection?
No, Axiom uses a sensorless indirect Automatic Leak Detection (ALD) system that works with your existing refrigeration equipment without the need for additional receiver level sensors.
Which refrigeration controllers is Axiom compatible with?
The platform currently features integrations with 12 different major refrigeration controller types, allowing for portfolio-wide compatibility across different site setups.
How long does it take to get the system running?
Axiom Cloud can typically be deployed and fully operational within a few hours for a standard facility.
Does this software help with EPA compliance?
Yes, the Early Leak Detection module is listed by the EPA and CARB as a compliant indirect ALD solution, providing the reporting needed to meet federal and state requirements.
How does the system help maintenance technicians?
It provides root-cause diagnosis and specific suggested actions for identified anomalies, helping technicians succeed on their first visit and reducing unnecessary truck rolls.
Is historical site data stored?
Yes, all refrigeration data is cleaned, labeled, and normalized, with historical records stored indefinitely and accessible from any device.
Pricing Plans
Enterprise Visibility
Unknown Price• Smart adaptive integrations with all major controllers
• Real-time visibility of normalized data
• Single dashboard for all sites
• Historical data stored indefinitely
• AI-powered triaging and prioritization
• Unlimited user seats
• Smart permissions based on region and function
• Customizable anomalies
Early Leak Detection
Unknown Price• Indirect Automatic Leak Detection (ALD)
• No new sensors required
• Sensorless leak detection
• Leak digest reports with refrigerant type
• EPA and CARB compliance reporting
• Predictive location of leaks
Predictive Maintenance
Unknown Price• Proactive issue identification
• Root cause diagnosis
• Suggested actions for technicians
• Identification of bad sensor data
• Communication failure monitoring
• System lifespan optimization
Energy Efficiency
Unknown Price• Site-specific setpoint management
• Customized energy opportunity identification
• Utility data measurement and verification
• Ongoing monitoring of energy savings
• Anomaly value quantification calculator
• Urgency quantification for energy events
Job Opportunities
Customer Success Manager
Reduce refrigeration energy costs, maintenance calls, and leak rates for grocery and cold storage facilities with AI-powered predictive monitoring and management.
Benefits:
Fully remote work environment
Competitive compensation and benefits package
Stock options
“Honor system” Paid Time Off policy
Paid Parental Leave
Education Requirements:
Bachelor's degree (technical, engineering, or business focus is a plus)
Experience Requirements:
3+ years of professional experience in Account Management, Project Management and/or Customer Success
3+ years of experience in customer-facing roles with enterprise customers
Other Requirements:
Interest in working in a startup environment
Organized, detail-oriented, and results-driven
Self-motivated and able to successfully manage multiple priorities
Strong presentation, storytelling, data analysis, and problem solving skills
Experience using CRM (e.g. HubSpot)
Responsibilities:
Define Axiom’s customer success strategy and playbook
Build and nurture deep relationships with key stakeholders
Act as the primary point of contact for assigned accounts
Develop and lead execution on Strategic Account Plans (STRAPs)
Lead the onboarding process for new customers
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