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Customer Success Officer
Automate regulatory requirements with AI-powered onboarding, risk checks, and transaction monitoring for professional compliance teams in finance and gaming.
Benefits:
Competitive salary based on experience and role responsibilities
Equity participation option after 3 years of service
Growth opportunities through coaching and professional development
Flexible working hours & hybrid working model
Private medical plan, paid sick leave
Education Requirements:
Bachelor’s degree in Computer Science, Information Technology, Business, or a related field preferred
Experience Requirements:
2+ years in solutions delivery, customer success, technical support, or a related role within a technology-driven environment
Other Requirements:
Excellent knowledge of Greek and English language
Familiarity with cloud-based solutions, software deployment, and troubleshooting
Experience in SaaS, IT solutions, or enterprise software environments is an advantage
Prior experience with CRM and support tools is a plus
Responsibilities:
Support clients on the daily use of our technology solutions
Serve as a point of contact for troubleshooting and resolving client issues efficiently
Build strong relationships with clients, proactively identifying opportunities to enhance their experience
Collect feedback from customers to inform product development and service enhancements
Work closely with internal teams, including Product, Sales, and Engineering
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Senior Cloud Infrastructure and Network Engineer
Automate regulatory requirements with AI-powered onboarding, risk checks, and transaction monitoring for professional compliance teams in finance and gaming.
Benefits:
Competitive salary based on experience and role responsibilities
Equity participation option after 3 years
Growth opportunities through coaching and professional development
Flexible hours & hybrid working model
Private medical plan, paid sick leave
Experience Requirements:
3+ years in infrastructure or network roles
Other Requirements:
Strong experience with Linux, Kubernetes (AKS), Docker, and cloud-native apps
Good knowledge of networking (TCP/IP, VLANs, VPNs, firewalls)
Experience with CI/CD tools (e.g. TeamCity, Azure Pipelines, Jenkins)
Familiar with monitoring tools (e.g. Grafana, ELK, Prometheus)
Knowledge of Azure, Proxmox, and container orchestration is a plus
Responsibilities:
Configure and manage Linux servers for high performance and reliability
Maintain Docker containers and migrate services to Kubernetes
Guide and support a junior DevOps engineer
Use Infrastructure as Code tools (e.g., Terraform, Helm) to manage environments
Manage network equipment like routers, VPNs, and firewalls
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Senior Software Developer
Automate regulatory requirements with AI-powered onboarding, risk checks, and transaction monitoring for professional compliance teams in finance and gaming.
Benefits:
An attractive remuneration package, based on skills and experience
Participation in the ownership structure of the firm upon years of service
Excellent growth and advancement opportunities
Coaching and Mentoring Programs
Paid Sick Leave Days
Education Requirements:
Bachelor’s Degree in Computer Science / Engineering, IT or related field
Experience Requirements:
4+ years of experience in a similar position
Other Requirements:
Advanced knowledge of programming languages
Knowledge of any SQL Programming
Knowledge of Angular, .Net, Microsoft Azure or Docker is a plus
Excellent communication skills in Greek and English
Ability to multitask, organize and prioritize work
Responsibilities:
Write clean, high-quality, high-performance and maintainable code
Develop and support software including applications and database integration
Collaborate with cross-functional teams to ensure projects align with objectives
Support test and deployment of new products and features
Conduct code reviews and mentor junior developers
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Software Developers
Automate regulatory requirements with AI-powered onboarding, risk checks, and transaction monitoring for professional compliance teams in finance and gaming.
Benefits:
An attractive remuneration package, based on skills and experience
Participation in the ownership structure of the firm upon years of service
Excellent growth and advancement opportunities
Coaching and Mentoring Programs
Paid Sick Leave Days
Education Requirements:
Bachelor’s Degree in Computer Science / Engineering, IT or related field
Experience Requirements:
2+ years of experience in a similar position
Other Requirements:
Advanced knowledge of programming languages
Knowledge of any SQL Programming is a plus
Knowledge of Angular, .Net, Microsoft Azure or Docker is a plus
Excellent communication skills in Greek and English
Positive attitude, enthusiastic, goal-oriented
Responsibilities:
Writing clean, high-quality, high-performance, maintainable code
Develop and support software including applications and database integration
Coordinate cross-functionally to ensure project meets objectives
Support test and deployment of new products and features
Participate in code reviews
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