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Business Systems Administrator (Gong & LinkSquares)

Accelerate research discovery and strategic analysis using the world’s largest linked data platform featuring publications, grants, patents, and clinical trials.

operationsremoteEast Coast, USfull-time

Experience Requirements:

  • Experience administering Gong and/or LinkSquares

  • Strong understanding of commercial workflows

  • Experience working with CRM systems (Salesforce preferred)

  • High attention to detail and strong data quality mindset

  • Experience enabling and supporting business users on SaaS platforms

Other Requirements:

  • Reside in the US

  • Ability to work cross-functionally with Sales, RevOps, Legal, and Operations

Responsibilities:

  • Primary system administrator for Gong

  • Primary system administrator for LinkSquares

  • Own end-to-end administration, governance, and integration of platforms

  • Design and deliver enablement programs and training

  • Configure call recording rules, trackers, and dashboards

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Solutions Architect – Knowledge Graphs & Research Intelligence (Pre-Sales)

Accelerate research discovery and strategic analysis using the world’s largest linked data platform featuring publications, grants, patents, and clinical trials.

salesremoteEast Coast, USfull-time

Education Requirements:

  • Degree in Computer Science, Engineering, Information Systems, or Data Science

Experience Requirements:

  • Demonstrated experience in pre-sales engineering or technical consulting

  • Familiarity with semantic web technologies (RDF, SPARQL, OWL, SHACL)

  • Experience with graph databases

  • Ability to design integration workflows using APIs

  • Experience working with research organizations, funding agencies, or public sector

Other Requirements:

  • Reside in the East Coast of the US (EST time zone)

  • Excellent presentation and communication skills in English

Responsibilities:

  • Engage with customers to understand data challenges and requirements

  • Design tailored solution architectures and data flows

  • Build and present custom demos using APIs and semantic models

  • Lead technical components of proposals and RFX responses

  • Collaborate with Sales to support all stages of the pre-sales cycle

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