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Business Systems Administrator (Gong & LinkSquares)
Accelerate research discovery and strategic analysis using the world’s largest linked data platform featuring publications, grants, patents, and clinical trials.
Experience Requirements:
Experience administering Gong and/or LinkSquares
Strong understanding of commercial workflows
Experience working with CRM systems (Salesforce preferred)
High attention to detail and strong data quality mindset
Experience enabling and supporting business users on SaaS platforms
Other Requirements:
Reside in the US
Ability to work cross-functionally with Sales, RevOps, Legal, and Operations
Responsibilities:
Primary system administrator for Gong
Primary system administrator for LinkSquares
Own end-to-end administration, governance, and integration of platforms
Design and deliver enablement programs and training
Configure call recording rules, trackers, and dashboards
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Solutions Architect – Knowledge Graphs & Research Intelligence (Pre-Sales)
Accelerate research discovery and strategic analysis using the world’s largest linked data platform featuring publications, grants, patents, and clinical trials.
Education Requirements:
Degree in Computer Science, Engineering, Information Systems, or Data Science
Experience Requirements:
Demonstrated experience in pre-sales engineering or technical consulting
Familiarity with semantic web technologies (RDF, SPARQL, OWL, SHACL)
Experience with graph databases
Ability to design integration workflows using APIs
Experience working with research organizations, funding agencies, or public sector
Other Requirements:
Reside in the East Coast of the US (EST time zone)
Excellent presentation and communication skills in English
Responsibilities:
Engage with customers to understand data challenges and requirements
Design tailored solution architectures and data flows
Build and present custom demos using APIs and semantic models
Lead technical components of proposals and RFX responses
Collaborate with Sales to support all stages of the pre-sales cycle
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