VOCALLS
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About
VOCALLS is an AI solution designed for contact centers and telephone systems, prioritizing rapid value delivery and ease of use. It aims to empower agents by automating repetitive tasks, allowing them to focus on more complex interactions. The platform facilitates faster resolutions and improves customer experience through omnichannel coverage, consistent service delivery, and reduced wait times. VOCALLS offers scalable solutions that increase agent capacity while lowering the cost per contact, supporting 24/7 inbound and outbound communication.
Platform
Features
• human-ai collaboration
• reduced wait times
• faster issue resolution
• 24/7 inbound and outbound communication
• increased agent efficiency
• consistent customer experience
• omnichannel customer coverage
• automated task assignment
Job Opportunities
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