ConvoZen
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About
ConvoZen is an AI-first platform revolutionizing customer conversations. It offers multilingual transcription, semantic moment identification, and conversation scoring. It provides solutions for sales performance, customer service, and compliance, with features like automated QA, agent assist, and voice bots. Their platform helps businesses unlock opportunities in every conversation, reduce manual audits, increase sales conversions, ensure compliance, and reduce agent violations. ConvoZen serves industries like Banking & Finance, Insurance, HealthTech, and EdTech.
Platform
Task
Features
• integrations
• ai-insights & key moment identification
• conversation sentiment analysis
• auto-compliance audit
• agent performance management
• custom reports & analytics
• ai voicebot
• performance management ai (turn employee data into growth opportunities )
Pricing Plans
Basic
Unknown Price• Multilingual Transcription
• Semantic Moments
• Conversational Scoring
• Conversational Summarization
• Sentiment Analysis
• Speech Analytics
Professional
Unknown Price• Multilingual Transcription
• Semantic Moments
• Conversational Scoring
• Conversational Summarization
• Sentiment Analysis
• Speech Analytics
• Smart Clustering
• Automated QA
• Agent Scoring
• AI Coaching
Enterprise
Unknown Price• Multilingual Transcription
• Semantic Moments
• Conversational Scoring
• Conversational Summarization
• Sentiment Analysis
• Speech Analytics
• Smart Clustering
• Automated QA
• Agent Scoring
• AI CoachingCustom Reporting & BI Automations & IntegrationsPitch PopFeedback AnalysisChat SupportModel CustomizationsEmbeddings & SSO
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
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