Userdesk
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About
Userdesk is an AI assistant platform that allows you to create ChatGPT-like bots trained on your website, Notion, PDFs, and more. It helps collect leads, provide instant replies, and gain customer insights. It supports 52+ languages and integrates with various platforms like WordPress, Slack, Shopify, Webflow, and Wix. Userdesk lets you reuse your existing content and provides 24/7 support.
Platform
Task
Features
• lead generation
• ai chatbot
• customer support
• customer insights
• document support: web sites, notion, google drive, pdf files
• integration with wordpress, webflow, wix, squarespace, shopify, and more
• cross-platform support (web widget, slack app, http api)
• multi-language support (52+ languages)
FAQs
Is there a free plan?
Yes, there is a free plan. You can create an AI Chatbot, embed it on your website, and 30 AI messages are for free.
Is there a demo that I can try?
Yes, you can go to [this page](https://userdesk.io/chatbot/standalone/cliwwd3x90001jj0futs6ti3z) and try out the demo. The demo bot is trained on the website of Userdesk and a Notion page. You can ask any questions related to Userdesk.
Do you use ChatGPT (aka gpt-3.5-turbo) or GPT-4?
Right now, Userdesk uses ChatGPT API (aka gpt-3.5-turbo) by default for all the chatbots.
Can I use GPT-4?
Yes, GPT-4 is available on the Growth, Pro, and Enterprise plans.
Is there a limit on number of messages that can be sent?
Yes, there's a monthly limit on the number of AI generated responses. Please check the above pricing plans to see the limits for various plans.
What type of content can we use to train the chatbot?
You can use any type of content to train the chatbot. The more content you provide, the better the Chatbot will be able to answer the questions.
How do I train the chatbot?
You can train the chatbot by adding a website link, a sitemap link, a Zendesk Help Center Link, a Gitbook link. You can just enter a URL and the chatbot will be trained on all the content present on that URL. You can also connect your Notion workspace, and upload PDF files to train the Chatbots.
Can I upload files to train the Chatbot?
Yes. You can upload PDF files to train the chatbot.
How do I add the chatbot to my website?
Each Chatbot gets its own unique URL, you can embed the chatbot on your own site via the embed code we provide. You can even directly link to the Chatbot from your site.
Can I use the Chatbot on Slack? Do you have Slack Integration?
Yes, we currently have a Slack integration. You can ask questions to your Chatbot directly from Slack, so your team can be quick and efficient. Checkout the [Userdesk for Slack](/userdesk-for-slack) page to know more.
Do you retrain the AI Chatbot automatically when the website content changes?
If you are on the Growth plan upwards, the auto-syn feature is included. All the documents like websites, sitemaps, Notion Page, and Google Drive files are automatically retrained once per day.
How can we contact you?
You can reach out to us at [support@userdesk.io](mailto:support@userdesk.io).
Will I be able to see the chats/interactions that the users are having with my chatbots?
Yes, you have complete access to all the chats/interactions with your Chatbots. You can see the entire chat history of all the interactions made with your Chatbot. In the future, we will also generate automatic insights based on your Chatbot history. Things like most asked questions, questions that the chatbot was unable to answer properly etc. will be automatically shown to you in the future.
Can I customize the Chatbot?
Yes, you can change the color, name, suggestions, language, and a lot of other things. You can customize everything you see in the chatbot.
Do you store the chatbot messages?
Yes, we store the all the questions that are asked by the visitors and also all the answers that the chatbot replied with. We show all this chat history to the chatbot owner inside the dashboard. For example, if you used Userdesk to create a chatbot, you will be able to see the conversations that users are having with your chatbot from the dashboard. We don't store any other information from the visitors except the questions they asked and the answers the chatbot replied with.
Pricing Plans
Free
Free Plan• 1 chatbot
• Unlimited live chat messages
• 50,000 training words
• Model GPT-3.5
• API Access
• Slack integration
Hobby
USD16.00 / / month• 1 chatbot
• 2,000 AI messages per month
• 500,000 training words
• Model GPT-3.5
• API Access
Growth
USD41.00 / / month• 2 chatbots
• 4,000 AI messages per month
• 1,000,000 training words
• Model GPT-3.5 & GPT-4
• API Access
• Daily auto-sync
Pro
USD83.00 / / month• 5 chatbots
• 15,000 AI messages per month
• 2,000,000 training words
• Model GPT-3.5 & GPT-4
• API Access
• Daily auto-sync
Enterprise
USD416.00 / / month• 50 chatbots
• 100,000 AI messages per month
• 50,000,000 training words
• Model GPT-3.5 & GPT-4
• API Access
• Remove Powered by Userdesk
• Daily auto-sync
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
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