Troopr
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About
Troopr is an enterprise-grade AI automation platform designed to integrate seamlessly into communication tools like Slack to optimize project management and customer support. It centralizes work by connecting popular tools like Jira, Salesforce, and Microsoft services directly into the chat interface. The platform's primary goal is to reduce context switching by allowing users to manage tasks, tickets, and team updates without leaving their primary workspace. By bridging the gap between deep-work tools like Jira and communication-heavy environments like Slack, Troopr helps teams maintain focus while ensuring that all administrative actions are captured and synced in real-time. The tool consists of several core products, including Troopr Projects, Troopr Reports, and Troopr Check-ins. Troopr Projects enables users to create, update, and preview Jira issues directly in Slack. It includes automated notifications and workflow triggers that keep everyone informed of status changes. Troopr Check-ins automates routine meetings like standups and retrospectives, collecting asynchronous updates from team members and compiling them into digestible reports. Additionally, the Enjo product utilizes generative AI to provide automated support for employee and customer service requests, acting as a first line of defense for helpdesk teams by answering frequent questions based on existing knowledge bases. Troopr is primarily built for agile engineering teams, IT support departments, and customer service organizations within modern enterprises. It is particularly valuable for distributed or 100% remote teams who rely heavily on Slack for communication. Because it supports both Jira Cloud and Data Center (on-premise), it caters to a wide range of companies from fast-growing startups to large, established enterprises with strict security requirements. The platform is designed to scale with an organization, offering features that accommodate thousands of users across multiple workspaces. What sets Troopr apart is its deep integration with the Atlassian ecosystem and its focus on enterprise-level security. Unlike simpler bots, it offers SOC2 and GDPR compliance, multi-workspace support through Slack Grid, and the ability to white-label the assistant for a more branded experience. The founding team’s background in large-scale enterprise systems ensures that the platform is built to handle complex permissions and high-volume data safely. This commitment to security is reflected in its adoption by major global brands like Netflix, Spotify, and Snowflake, making it a trusted choice for companies that require rigorous data integrity.
Pros & Cons
Supports both Jira Cloud and Jira Data Center environments for flexible deployment.
Offers flat-rate pricing for teams up to 500 users, making costs predictable as teams grow.
Compliant with high enterprise security standards including SOC2, ISO, and GDPR.
Enables full Jira issue management including creation and updates directly within Slack.
Provides a 14-day free trial that does not require credit card information for signup.
Advanced features like white-labeling and Slack Grid support require custom Enterprise pricing.
Standard plan subscriptions must be activated individually for each Slack workspace.
AI-powered support automation features are separated into the Enjo product brand.
Use Cases
Agile engineering teams can automate daily standups and sprint retrospectives within Slack to minimize synchronous meeting time.
IT support departments can convert Slack messages into Jira tickets instantly to ensure all internal requests are properly tracked.
Product managers can conduct planning poker and preview Jira issue details directly in chat to speed up backlog refinement sessions.
Customer success managers can use the Enjo AI assistant to provide immediate answers to common client questions via chat.
Platform
Features
• enterprise security compliance
• multi-workspace slack grid support
• planning poker for agile teams
• asynchronous team retrospectives
• slack-to-jira issue creation
• generative ai support agent
• automated standup meetings
• jira slack integration
FAQs
Can I try Troopr for free?
Yes, Troopr offers a 14-day free trial with unlimited users and usage. No credit card is required for the signup, and you can contact support if you need to extend the evaluation period.
How are users counted for pricing?
The Standard plan has flat pricing for up to 500 users. For Enterprise plans, pricing is based on the total number of users in your Slack workspace, which Troopr can programmatically retrieve from Slack.
Does Troopr support on-premise Jira?
Yes, Troopr supports both Jira Cloud and Jira Data Center (DC). For high-security environments, an on-premise Troopr solution is also available through the Enterprise plan.
Is it possible to cancel the subscription?
You can cancel your subscription at any time. After cancellation, you will continue to have full access to your account and its features until the end of your current billing cycle.
What payment methods are accepted?
Troopr accepts all major credit cards via Stripe integration for Standard plans. For Enterprise customers, the platform also supports ACH, wire transfers, and other custom payment modes.
Pricing Plans
Standard (Projects)
USD239.00 / per month• Up to 500 Slack users
• Unlimited Project Channels
• Unlimited Issues
• Channel administrators
• Account administrators
• Supports Jira cloud and DC
• Slack shared channel support
• Slack workflow
Enterprise
Unknown Price• Unlimited users
• Slack Grid support
• Assistant white labeling
• Troopr On-premise solution
• Dedicated success manager
• Prioritized feature requests
• Security assessment
• Vendor evaluation
• Custom DPA
• Master Service Agreement
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
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