Tur.ai
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About
Tur.ai automates enterprise customer operations with AI, aiming to achieve up to 90% resolution on initial contact and automate 50% of agent tasks within 3 months. It streamlines customer interactions from the first contact to resolution, offering features like smart routing, sales & service automation, and automated aftercare. The AI solution is designed to reduce human interaction, boost sales productivity, and improve customer satisfaction. It is used by global retail leaders. It integrates with existing systems and data and is powered by Microsoft Azure.
Platform
Features
• ai-driven solutions
• smart routing
• sales & service automation
• lead to quote automation
• satisfaction ensured
• smooth aftercare
• initial contact
• brand-owned cashback campaigns automation automation
FAQs
How difficult is it to start with your solution?
It is suitable for quick piloting with further scaling-up business models. In 3 months our customers are starting to get first value. And typically ROI is 9-12 months Solution is ready to use & accessible to non-technical users. Comes with out of the box AI-Automation workflows which will be pre-trained to your data and bespoke business needs, as part of 3 months start Solution is suitable for efficient added value developments by any IT team
How complicated is the integration process for your AI solution?
Our team prioritizes smooth integration, offering full support to ensure a seamless transition with minimal disruption to your operations.
Can we use your solution standalone ? How is our data protected?
Yes, you can use our solution standalone from your existing infrastructure, currently we support Microsoft Azure only. Your data never leaves the security perimeter of your organization this way. If you would like to use our solution as SaaS, it’s also possible, your data then will be anonymized. Our SaaS infrastructure is secure and GDPR compliant.
How will Tur.ai enhance our capability to scale sales globally?
Imagine Tur.ai’s AI analytics revealing in real-time what shoppers crave next. This allows you to align inventory with these emerging trends effortlessly, optimizing the product mix for market demand. As a result, +5% to Global Sales Productivity.
What can we expect in terms of improving our first response to customer inquiries?
Picture a customer inquiring about the status of a large order. Traditionally, this might require manual checks and cause delays. With Tur.ai, such inquiries will be instantly processed by AI, providing immediate, accurate updates to customers, reducing wait times, and significantly boosting satisfaction from the first interaction. As a result, +90% Initial Contact Resolution
In what ways will Tur.ai automate our customer service tasks to improve our agents' focus on more complex issues?
Envision Tur.ai handles common queries such as 'What's the delivery time for this couch?' or 'How do I assemble my new shelf?’. This automation gives your team the bandwidth to address more intricate customer concerns, like customized order requests or design advice. As a result, 70% Agent Activities Automated
How will Tur.ai help us minimize the need for human contact in our service without losing our touch?
Think of Tur.ai as the first line of support, handling standard issues like payment questions or return policies quickly and efficiently. This allows your customer service experts to dedicate more time to providing personalized assistance where it truly matters. As a result, -50% Human Service Contacts
Job Opportunities
There are currently no job postings for this AI tool.
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