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Saarthi.ai

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About

Saarthi.ai offers a next-generation contact center AI platform that is 25% faster and 5x more cost-effective than traditional solutions. It uses near-human AI to power customer conversations, minimizing costs without sacrificing customer experience. The platform provides features such as multilingual support, agent assist, voice biometrics, and robust contact center analytics. Saarthi's AI agents are pre-trained in communication processes and can deflect up to 90% of interactions. The platform also offers a SaaS solution to analyze and adapt communication strategies, helping businesses build stronger customer relationships. Saarthi.ai has received several awards and recognitions for its innovative use of AI in the BFSI sector and its excellent workplace culture.

Platform
Web
Keywords
aiconversational aicustomer servicecontact centermulti-channel communication
Task
contact center ai

Features

multilingual support

voice biometrics

agent assist

contact center analytics

predictive dialer

interactive voice response (ivr)

automated call distribution (acd)

ai-powered contact center platform

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