Fineguide
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About
Fineguide is a comprehensive AI customer interaction platform designed to unify various communication touchpoints, including text, voice, and chat. Its primary purpose is to automate routine business processes such as lead generation and customer support while maintaining a high standard of quality through advanced analytics. By deploying intelligent AI agents, businesses can ensure they are available 24/7 to engage visitors, answer frequently asked questions, and qualify prospects without increasing human overhead. The platform aims to bridge the gap between automated efficiency and human empathy by offering tools that facilitate a smooth transition between AI-driven conversations and live agent support. The platform operates through five core modules: AI Agents, AI + Human Support, Voice Quality Assurance (QA), Automation, and Analytics. Users can train their AI agents using custom knowledge bases, such as internal documents or FAQs, allowing the bot to match the brand's specific tone and personality. For more complex inquiries, the system provides a seamless handoff to human team members with full conversational context preserved. Unique to Fineguide is its Voice QA module, which uses AI to analyze phone conversations for sentiment, compliance, and coaching opportunities. Furthermore, the platform integrates with n8n, giving users access to over 1,000 pre-built integrations with popular CRMs like Salesforce and HubSpot to automate data entry and lead syncing. Fineguide is particularly well-suited for growing companies across several industries, including SaaS, e-commerce, real estate, and financial services. For SaaS providers, it helps in qualifying enterprise leads and managing technical support tickets. E-commerce businesses can utilize the tool to reduce cart abandonment and handle high volumes of product inquiries. Real estate professionals often use it to schedule viewings and provide property information around the clock. Because the platform supports over 40 languages and offers multi-channel deployment on WhatsApp, Telegram, and web widgets, it is a versatile choice for international organizations looking to scale their customer-facing operations. What sets Fineguide apart from standard chatbot solutions is its holistic approach to conversational intelligence. While many competitors focus solely on text-based chat, Fineguide incorporates voice analytics and heavy-duty automation through its n8n partnership. The credit-based pricing model offers flexibility, allowing businesses to use their budget across different modules—whether they need more AI text messages or more minutes of VoiceQA analysis—rather than being locked into rigid feature sets. Additionally, the platform emphasizes security and compliance, being fully GDPR compliant and offering enterprise-grade encryption.
Pros & Cons
Supports over 1,000 integrations through the n8n ecosystem.
Provides automated voice analysis for sentiment and compliance monitoring.
Offers a 30-day free trial with no credit card required.
Capable of handling customer interactions in more than 40 languages.
Includes a visual workflow builder for complex business automation.
VoiceQA analysis consumes credits 12 times faster than standard text messages.
Direct integrations for Instagram and Messenger are currently listed as coming soon.
Starter plan is limited to basic email support and 5 team members.
Monthly credits reset each billing cycle rather than rolling over.
Use Cases
E-commerce managers can use AI agents to reduce cart abandonment and handle product inquiries 24/7.
Real estate professionals can automate lead qualification and viewing schedules for property listings.
Customer support leads can implement AI-to-human handoff to ensure complex issues reach agents with full context.
Sales teams can automatically sync qualified leads and conversation data directly into HubSpot or Salesforce.
Call center managers can use Voice QA to automatically score 100% of calls for coaching and compliance.
Platform
Task
Features
• real-time sentiment analysis
• lead qualification
• custom knowledge base training
• voice quality assurance
• n8n workflow automation
• conversation quality scoring
• human handoff with context
• multi-channel ai agents
FAQs
How quickly can I deploy an AI agent?
You can have a fully functional AI agent live on your website in under 5 minutes. Simply choose a template, upload your knowledge base, and embed the widget with no coding required.
What makes Fineguide different from other chatbots?
Unlike basic chatbots, it combines AI chat with Voice QA, advanced lead qualification, and n8n-powered automation. It supports 40+ languages and integrates seamlessly with CRM tools like Salesforce.
How do credits work in the pricing model?
Each text message costs 1 credit, while messages with attachments cost 2. VoiceQA analysis is more intensive, using 12 credits per minute of audio processed.
Is my data secure and compliant?
Yes, Fineguide is fully GDPR compliant and uses enterprise-grade encryption. They maintain a 99.9% platform uptime to ensure reliable service for modern businesses.
What integrations are available?
Fineguide offers direct integrations for WhatsApp, Telegram, and Slack, plus over 1,000 additional services through its built-in n8n automation engine.
Pricing Plans
Starter
USD99.00 / per month• 10,000 Monthly Credits
• Up to 5 team members
• Email support
• Lead Capture module
• AI + Human Support
• Voice QA
• n8n Automation
• Analytics
• Basic admin controls
Business
USD199.00 / per month• 23,000 Monthly Credits
• Up to 10 team members
• Priority support
• Advanced analytics
• Advanced admin controls
• All AI modules included
• 1,000+ Integrations
Premium
USD499.00 / per month• 65,000 Monthly Credits
• 20 team members
• Dedicated support
• API access & webhooks
• Custom analytics & reports
• Enterprise admin controls
• All AI modules included
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
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