Inceptia
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About
Inceptia is an AI-powered platform that provides voice and chat robots for customer contact management. It leverages the latest generation of Language Models (LLMs) to optimize customer interactions. The platform automates communication scenarios, improving efficiency and customer experience. It offers features like omnichannel management, 24/7 availability, and seamless escalation to human agents. Inceptia serves various industries, including finance, retail, and telecommunications, primarily in America and Spain.
Platform
Task
Features
• 24/7 availability
• rapid implementation
• omnichannel management
• unified platform
• customizable voice options
• escalation to human agent
• inbound and outbound management
• voice and chat automation
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