Kaily
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About
Kaily is an advanced AI agent platform, formerly known as Copilot.live, designed to move beyond the limitations of traditional chatbots. It allows businesses to deploy autonomous agents that can handle sales inquiries, resolve complex support issues, and automate daily tasks with minimal human intervention. Unlike standard bots that follow static scripts, Kaily utilizes context-aware AI to think independently and execute tasks across multiple channels, including websites, mobile apps, WhatsApp, and voice calls. The platform is built to act as a digital team member that understands brand language and adapts to user intent in real-time. The platform provides an intuitive Agent Builder and a no-code workflow engine, enabling users to create specialized agents for specific roles such as sales representatives or support heroes. Key features include high-fidelity voice call support, life-like video interactions, and active lead collection forms. Kaily supports integration with a wide variety of leading Large Language Models, including ChatGPT, Claude, and Gemini, and allows for secure data access through Model Context Protocol (MCP) connections. This ensures that the agents are grounded in the company's unique documentation and provide accurate, contextually relevant responses. Kaily is particularly effective for mid-sized to enterprise-level organizations in sectors like e-commerce, education, healthcare, and real estate. E-commerce brands can leverage Kaily as a 24/7 shopping assistant to drive sales and track orders, while healthcare providers can train the agent on hospital FAQs to manage patient inquiries seamlessly. Because the platform supports over 70 languages, it is a viable solution for global businesses looking to maintain high customer satisfaction (CSAT) scores across diverse markets without significantly increasing their human workforce. What distinguishes Kaily from competitors is its focus on autonomous task completion rather than simple query response. While traditional bots wait for instructions or follow rigid rules, Kaily takes initiative and orchestrates actions across various tools and platforms. The system is backed by enterprise-grade security, including SOC 2 Type II and GDPR compliance, ensuring data privacy for global operations. Additionally, it offers a seamless human handover feature, allowing human agents to step in mid-conversation when a personal touch is required.
Pros & Cons
Supports over 70 languages for global customer service coverage.
Offers a 30-day free trial with no credit card required to start.
Provides enterprise-grade security with SOC 2 Type II and GDPR compliance.
Capable of managing over 1 million concurrent chats for high-scale operations.
Includes native support for voice calls and WhatsApp integration in higher tiers.
The Growth plan is limited to a single agent and lacks WhatsApp and voice channels.
Slack and Email integrations are not yet available and marked as coming soon.
The cost jump from the Growth plan to the Business plan is significant for small teams.
Conversation history is limited to 90 days on the entry-level Growth plan.
Use Cases
E-commerce managers can deploy Kaily as an AI shopping assistant to handle order tracking and product recommendations 24/7.
Support leads can automate up to 85% of common customer queries and use the human handover feature for complex tickets.
Sales teams can use Kaily to engage leads and book meetings autonomously across WhatsApp and company websites.
Healthcare administrators can train the agent on hospital FAQs to provide instant, multilingual information to patients.
Real estate firms can utilize the voice and video call features to qualify leads and schedule property viewings automatically.
Platform
Features
• multi-channel deployment
• autonomous agent builder
• 70+ language support
• automated data source syncing
• model context protocol (mcp) integration
• human handover system
• ai voice call support
• no-code ai workflows
FAQs
How does Kaily differ from traditional chatbots?
Traditional chatbots typically follow static scripts and wait for instructions, whereas Kaily completes tasks autonomously. It adapts to context and user intent, acting more like a knowledgeable team member than a rule-based tool.
Which communication channels does Kaily support?
Kaily can be deployed on websites, mobile apps via iOS and Android SDKs, WhatsApp, and voice calls. Support for Slack and Email integrations is currently listed as coming soon.
Is Kaily secure for enterprise use?
Yes, Kaily is SOC 2 Type II and GDPR compliant. All customer data is encrypted and remains under your control, with audit-ready logs available for compliance purposes.
Can human agents intervene in AI conversations?
Kaily features a human handover capability that allows human support staff to take over an AI chat mid-conversation. This ensures that complex or sensitive issues can be handled by a person without losing context.
How do I train Kaily on my business data?
You can sync Kaily with various data sources like PDFs or website URLs. The platform supports automated data source syncing, which updates the agent's knowledge base automatically as your documentation changes.
Pricing Plans
Growth
$33.00 / per month• 1 Copilot
• 5,000 Message Credits
• 6,000,000 Datasource Characters
• 500 Crawl Pages Limit
• 90 Days Conversation History
• 1 Team Seat
• AI Chat
• Custom appearance
• Automated data syncing
• Deploy on Widget & Webpage
Business
$179.00 / per month• 2 Copilots
• 20,000 Message Credits
• 25,000,000 Datasource Characters
• 1,000 Crawl Pages Limit
• Unlimited Conversation History
• 2 Team Seats
• AI Voice Call
• Workflows
• WhatsApp & Call Deployment
• Android & iOS SDK
Enterprise
Unknown Price• Custom number of Copilots
• Custom Message Credits
• Custom Datasource limits
• Custom Team Seats
• Full Channel Access
• Dedicated Support
• Advanced Security Logs
• Custom AI Model access
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
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