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Lang.ai

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About

Lang.ai provides a robust AI-powered platform that enhances Customer Experience (CX) management. It helps automate and optimize customer service workflows by enabling intelligent ticket triaging, automated email responses, and granular insights into customer interactions. Designed for industries like financial services, healthtech, and eCommerce, Lang.ai integrates seamlessly with helpdesk solutions such as Zendesk and Salesforce. The platform builds trust in CX data through controlled AI processes and privacy compliance, saving businesses time and money while driving better product decisions based on customer feedback. It is especially beneficial for mid-market businesses seeking to enhance their customer service operations without increasing headcount.

Platform
Web
Keywords
customer experienceai automationdata managementcx insightshelpdesk integration
Task
cx automation
Features

custom ai workflows

automated email responses

intelligent ticket triage

granular insights into cx

integration with major helpdesks

data privacy and compliance

proactive customer alerts

ai for real-time insights

Social Media

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