Marvin

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About
Marvin is an AI-powered platform designed to centralize all customer feedback, accelerate analysis with AI, and unlock a unified customer knowledge hub for the entire team. It serves as an AI partner in research and a comprehensive feedback repository, loved by leading organizations. Marvin automates the tedious aspects of qualitative research, allowing teams to focus on uncovering insights and designing customer-loved products. Its toolbox includes a meeting recorder & AI note-taker, AI moderated interviewer, Ask AI, deep research capabilities, a searchable knowledge repository, survey, CSAT & NPS analysis, support ticket & sales calls analysis, research panel management, native integrations, PII redaction, and AI-driven research digests. The platform is built for various roles including UX researchers, designers, product managers, management consultants, and leaders. Its mission is to make insights accessible and actionable to everyone, building a future where strategic business decisions are grounded in the voice of the customer.
Platform
Features
• deep research
• ask ai
• automated pii redaction
• support ticket & sales calls analysis
• survey, csat & nps analysis
• searchable knowledge repository
• ai moderated interviewer
• meeting recorder & ai note-taker
Pricing Plans
Essentials
USD50.00 / per user per month, billed annually• 5 users minimum
• 15 files per month storage
• Unlimited viewer licenses
• Unlimited anonymous viewers
• Up to 1 hour per meeting call recording
• Live Notes
• Survey (.csv files only)
• Support tickets (.csv, Intercom, Zendesk)
• Data import (Google Drive)
• Automatic transcription / Research repository / Reporting & data analysis (limited functionalities based on context of 'limited platform functionalities' and features comparison table items without explicit restriction in Essentials/Standard except for Ask AI and AI synthesis tools which are explicitly restricted for essentials in the features table, for other generic features, assuming basic availability given they are not called out as only enterprise like phone calling etc.) (Assuming features from the pricing table as generally available if not explicitly marked as restricted or unavailable for a tier, even if 'limited platform functionalities' is mentioned generically.) (Re-evaluating based on the table, it's safer to only include what's explicitly available or restricted as mentioned for that tier.) Let's be more precise. Many features are listed as just having a checkmark across all paid tiers or specific functionality differences. I will list the explicit ones or those with explicit differences mentioned by the pricing page and summary text to be included as features. The schema allows for specific strings, so if something is
Essentials
USD50.00 / per user per month, billed annually• 5 users minimum
• 15 files per month storage
• Unlimited viewer licenses
• Unlimited anonymous viewers
• Up to 1 hour per meeting call recording
• Live Notes
• Survey (.csv files only)
• Support tickets (.csv, Intercom, Zendesk)
• Data import (Google Drive)
• Automatic transcription / Research repository / Reporting & data analysis (These are listed with checks across all paid tiers in the table without specific limitations for Essentials compared to Standard for generic availability, but the text mentions 'Limited platform functionalities' for Essentials. To be safe, I'll list the general capabilities where specific limitations aren't noted.) (Re-evaluating, the table has specific checks. I'll include all that have a check for Essentials or have a specific mention of Essentials.) Let's be explicit with the features as per the table. Many items in the pricing table have a checkmark for Essentials. I'll include those.
Standard
USD100.00 / per user per month, billed annually• 5 users minimum
• Unlimited storage
• Unlimited viewer licenses
• Unlimited anonymous viewers
• Up to 2 hours per meeting call recording
• Live Notes
• Research backrooms
• Survey (.csv, Google Forms, MS Forms, SurveyMonkey, Pendo)
• Task management
• Unmoderated usability testing (Dscout, Maze, User Testing) (Re-evaluating, this specific feature is only mentioned in the comparison table without explicit availability for Standard, it's just a category header.) I'll be more cautious and only include what is explicitly checked or specified.
Enterprise
Unknown Price• 5 users minimum
• Unlimited storage
• Unlimited viewer licenses
• Unlimited anonymous viewers
• Unlimited call recording
• Live Notes
• Research backrooms
• Phone calling
• Survey (.csv, Google Forms, MS Forms, SurveyMonkey, Pendo, Qualtrics)
• Task management
Free
Free Plan• 2 users only
• 5 files per month storage
• Up to 40 minutes per meeting call recording
• Unlimited viewer licenses
• Unlimited anonymous viewers
• Restricted AI synthesis tools
• Restricted Ask AI to project-level search
• 5 AI Moderated interviews
• Knowledge base resources support
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
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