Customer Success Manager
Benefits:
Paid Maternity, Paternity and Adoptive Leave
Health Insurance
Hybrid working based in Ireland
Flexible Working
Competitive Salary
Experience Requirements:
3+ years in a Customer Success Role working with enterprise level customers
Responsibilities:
Own the customer outcomes, ensuring they are receiving value from Cyaraβs solutions
Understand the value of Cyara to the customer and be able to articulate that back to key stakeholders and executives
Executing renewals for your book of business including negotiation and closing with a goal to securing long-term contracts with uplift
Own a portfolio of 25-30 Enterprise Customers between $2-3m ARR
Understand the customer pain points and strategic objectives and how they can be solved with Cyaraβs technology
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