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NOC Monitoring & Support Analyst (Fixed-term, Parental Leave)
Turn raw network data into actionable intelligence to unlock new revenue, improve operations, and drive deeper user engagement for large-scale network operators.
Benefits:
Flexible Work
Team Gatherings
Career Growth
Performance Bonuses
Referral Rewards
Experience Requirements:
Practical IT knowledge (networking, cybersecurity, system monitoring or customer service)
Good incident response sense and ability to act with urgency
Fluency in English (spoken and written)
Good communication and initiative skills
Strong attention to detail
Other Requirements:
Ability to multitask and adapt to changes
Customer-focused mindset
Rotating shift schedule covering days, evenings, and nights
Responsibilities:
Monitor IT services and systems
Provide first-line customer support for B2B clients
Create and manage support tickets
Perform basic database checks
Document and pass on relevant information to the next shift
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Senior Software Engineer, Device Intelligence
Turn raw network data into actionable intelligence to unlock new revenue, improve operations, and drive deeper user engagement for large-scale network operators.
Benefits:
Flexible Work
Team Gatherings
Career Growth
Performance Bonuses
Referral Rewards
Experience Requirements:
Mastery of core Java concepts and 5+ years of Java-based development experience
Experience with Spring and Hibernate
At least basic Python knowledge
Experience with databases: Aurora/RDS (Postgresql), DynamoDB
Knowledge of AWS Stack (EC2, ECS, S3, Lambda, etc.)
Other Requirements:
Experience with Terraform (IaaC)
Experience building CI/CD pipelines (Jenkins, GitHub Actions)
Experience with Docker and Git
Experience with Agile Methodologies
Fluency in English
Responsibilities:
Write clean, efficient, and maintainable code using best practices
Take ownership of work (You build it, you run it mentality)
Build and improve CI/CD pipelines
Implement observability and monitoring
Contribute to practices for scalable and secure backend pipelines
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