Benefits:

• Flexible Work

• Team Gatherings

• Career Growth

• Performance Bonuses

• Referral Rewards

Experience Requirements:

• Practical IT knowledge (networking, cybersecurity, system monitoring or customer service)

• Good incident response sense and ability to act with urgency

• Fluency in English (spoken and written)

• Good communication and initiative skills

• Strong attention to detail

Other Requirements:

• Ability to multitask and adapt to changes

• Customer-focused mindset

• Rotating shift schedule covering days, evenings, and nights

Responsibilities:

• Monitor IT services and systems

• Provide first-line customer support for B2B clients

• Create and manage support tickets

• Perform basic database checks

• Document and pass on relevant information to the next shift

Benefits:

• Flexible Work

• Team Gatherings

• Career Growth

• Performance Bonuses

• Referral Rewards

Experience Requirements:

• Mastery of core Java concepts and 5+ years of Java-based development experience

• Experience with Spring and Hibernate

• At least basic Python knowledge

• Experience with databases: Aurora/RDS (Postgresql), DynamoDB

• Knowledge of AWS Stack (EC2, ECS, S3, Lambda, etc.)

Other Requirements:

• Experience with Terraform (IaaC)

• Experience building CI/CD pipelines (Jenkins, GitHub Actions)

• Experience with Docker and Git

• Experience with Agile Methodologies

• Fluency in English

Responsibilities:

• Write clean, efficient, and maintainable code using best practices

• Take ownership of work (You build it, you run it mentality)

• Build and improve CI/CD pipelines

• Implement observability and monitoring

• Contribute to practices for scalable and secure backend pipelines