Benefits:

• bonus

• supportive environment

• high-spirited environment

Education Requirements:

• Prince2 certification

• Agile certification

Experience Requirements:

• Minimum 3 years as a Project Manager

• Proven delivery of medium/large-scale complex digital projects

• Experience with MS Project or similar

Other Requirements:

• advanced MS Office

• leadership for cross-functional teams

• healthcare/contact centre experience (desirable)

Responsibilities:

• Manage full project lifecycles using ARC, Prince2, or Agile

• Develop project plans, schedules, and budgets

• Identify and mitigate risks/issues

• Facilitate meetings/workshops for stakeholder input

• Coordinate teams and ensure role clarity

Benefits:

• bonus

• mentorship from the Head of Transformation

• professional development toward certifications

• exposure to cutting-edge tools like RPA

Education Requirements:

• relevant degree (desirable)

• IIBA ECBA/CBAP (desirable)

• BCS (desirable)

• PMI-PBA (desirable)

• Lean Six Sigma Green Belt (desirable)

Experience Requirements:

• Proven business analysis experience in transformation/change programs

• systems thinking for holistic analysis

• competent in requirements techniques (BPMN/swim lanes, user stories)

• Agile/Scrum/Prince2

• change frameworks (ADKAR/Prosci)

Other Requirements:

• Proficiency in Excel, SQL basics, Power BI

• experience with RPA, low-code, CRM platforms

• comfort in clinical/operational settings

Responsibilities:

• Conduct structured discovery to map current-state processes

• Elicit, analyse, and document business requirements

• Perform data analysis with tools like Excel and SQL

• Engage stakeholders via workshops and interviews

• Support change enablement and UAT