Yuma AI
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About
Yuma AI provides AI agents for customer service, automating mundane tasks and improving support accuracy and cost-efficiency. It offers leading automation rates for E-commerce while improving support accuracy, consistency, and cost-efficiency. Yuma supports your entire customer journey, from pre-sales to order inquiries, to customer advocacy. It seamlessly integrates with subscription services, autonomously addressing subscription queries and editing subscriptions. Yuma assists you in automatically cleaning your support inbox, saving your agents time by filtering out unnecessary noise.
Platform
Task
Features
• seamless integration with shopify tools & plugins
• 24/7 support across all channels
• productivity tools for agents
• autonomous actions and processes
• on-brand automated messages
• pre-trained ecommerce knowledge
• automation of e-commerce support
• ai agents for customer service
FAQs
What is a Billable ticket?
A Billable Ticket is one that is automatically fetched by Yuma from your helpdesk software and associated with one of your stores. Tickets that are immediately closed or deleted upon receipt are automatically excluded from billing.
What is an Autonomous Resolution?
An Autonomous Resolution refers to a situation where Yuma autonomously provides at least one AI-generated answer to a customer, and the customer either confirms the answer as satisfactory or ends the conversation without requesting further assistance.
Pricing Plans
Automated resolutions
$350.00 / month• 500 Automated resolutions per month
• Unlimited tickets
• Dedicated support
• 30-day free trial
Automated resolutions
$650.00 / month• 1,000 Automated resolutions per month
• Unlimited tickets
• Dedicated support
• 30-day free trial
Automated resolutions
$900.00 / month• 1,500 Automated resolutions per month
• Unlimited tickets
• Dedicated support
• 30-day free trial
Tailor made plans
$0.55 / year• From 15,000 automated resolutions per year
• Unlimited tickets
• Dedicated support
• 30-day free trial
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
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