We love ai
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About
We love ai is the official digital platform for Deutsche Telekom’s Artificial Intelligence Competence Center (AICC). This initiative serves as a central hub for innovation, aiming to integrate advanced AI technologies across the company’s vast operations to enhance efficiency and the overall user experience for both employees and customers. The core philosophy of the AICC is "humanizing AI," which focuses on creating human-centric technology that aligns with the customer lifecycle. By prioritizing the human element, the center ensures that AI implementations are rewarding, coherent, and controllable, rather than being intrusive or manipulative in their interactions. One of the primary functions of We love ai is to showcase the practical applications developed by the AICC. This includes specialized tools such as askT, an internal digital assistant designed specifically for Deutsche Telekom employees. The assistant’s mission is to "make work better" by providing ubiquitous support across various tasks. On the consumer side, the center has developed Frag Magenta, a sophisticated digital assistant that offers customers immediate, 24/7 support. Frag Magenta is designed to provide a human-like interaction experience without the frustration of waiting in queues, demonstrating how generative AI can be scaled to meet the needs of millions of users in a real-world environment. Beyond product development, We love ai functions as a thought leadership platform through its "AI-Stories" and blog sections. These resources explore the broader implications of artificial intelligence, covering topics like the democratization of generative AI and the necessity of ethical, transparent, and diverse design. The platform features insights from experts and discusses the intersection of AI with cloud computing and healthcare. By sharing these stories, Deutsche Telekom aims to demystify AI, presenting it as a powerful software tool that, while advanced, remains a product of human design and should always prioritize the "human heart" at its center. For organizations in the telecommunications sector and beyond, We love ai provides a model for how a major enterprise can adopt AI responsibly. It highlights the transformation of telecom networks through AI innovation to better serve modern connectivity needs. The AICC emphasizes that while AI can process data at an incredible scale, human creativity and intuition remain superior. This balanced approach makes the platform an essential reference for those looking to understand how to deploy large-scale AI systems that are both highly efficient and ethically sound, maintaining a focus on democratic values and independent technology development.
Pros & Cons
Prioritizes human-centric and ethical AI design principles.
Provides 24/7 customer support through the Frag Magenta assistant.
Offers internal workflow automation for employees via askT.
Features extensive educational content on the future of telecom AI.
Supports democratization of AI with transparent and fair design.
Most software tools showcased are for internal Deutsche Telekom use only.
No direct self-service portal for external businesses to purchase the AI tools.
Public documentation for specific API integrations is not readily available on the site.
Use Cases
Customer service managers can deploy digital assistants like Frag Magenta to handle high volumes of inquiries 24/7 without wait times.
Enterprise employees can use internal AI assistants like askT to automate repetitive tasks and streamline their daily workflows.
Telecommunication engineers can learn how to integrate AI into network infrastructure to optimize service delivery for global customers.
Ethics researchers can study Deutsche Telekom's democratic AI framework to develop more transparent and fair AI systems.
Platform
Task
Features
• ethical ai frameworks
• ai democratization research
• educational blog and podcasts
• human-centric design focus
• telecom network optimization
• ai innovation stories
• customer support bot (frag magenta)
• internal ai assistant (askt)
FAQs
What is the primary mission of the We love ai initiative?
The mission is to humanize AI by using human-centric technology to improve efficiency and customer experience throughout the customer lifecycle. It focuses on making AI interactions rewarding, non-intrusive, and tailor-made to individual needs.
What is askT and who is it for?
askT is an internal AI assistant developed by Deutsche Telekom specifically to support its employees. It is designed to make daily work better by providing digital assistance across various tasks and departments within the company.
How does Frag Magenta benefit Deutsche Telekom customers?
Frag Magenta is a digital assistant that provides human-like customer support around the clock. It offers easy-to-access help without any waiting times, ensuring that customer inquiries are addressed efficiently at any time of day.
What does the AICC mean by 'democratizing AI'?
It refers to a future where AI is not controlled by just a few companies but is accessible, ethical, and transparent for everyone. The goal is to develop human-centered AI systems that are diverse and fairly designed to prevent surveillance-based models.
How can external parties contact the AI Competence Center?
The best way to reach the team for inquiries or more information is by sending an email to weloveai@telekom.de. This allows interested parties to connect directly with the innovation program's creators.
Pricing Plans
Open Innovation
Free Plan• Access to AI-Stories
• Public blog posts
• Case study videos
• Research insights
• Ethical AI guidelines
• Internal tool showcase
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
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