Web2Chat
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About
Web2Chat is a platform designed to enhance customer support for startups. It integrates a custom chatbot, ticketing system, and knowledge base to streamline support and enhance user engagement. Key features include a shared inbox, messenger, knowledge base, Aura (AI assistant powered by ChatGPT), and CRM. It offers a range of functionalities like real-time chat, customizable widgets, AI-powered responses, multi-language support, and comprehensive customer data management. Web2Chat aims to provide powerful, affordable, and easy-to-use customer interaction solutions.
Platform
Task
Features
• shared inbox
• knowledge base
• crm
• messenger
• workload management
• help center customization
• aura
• ai and human support combine ai responses with human support using chatgpt, ensuring that your customers always get the help they need.knowledge base
FAQs
How does the Messenger feature work?
The Messenger feature provides an efficient and interactive chat interface, allowing you to support your customers in real-time.
Can I customize my Help Center?
Yes, you can tailor your help center with advanced customization options to fit your brand and needs.
What is AI and Human Support?
Web2Chat combines AI-powered responses via ChatGPT with human support, ensuring that your customers always get the help they need.
How do I create a Knowledge Base?
You can create and manage self-help articles in the Knowledge Base, providing valuable information to your customers.
What is the News Center?
The News Center allows you to publish updates, news articles, and changelogs to keep your customers informed.
Can I use a Custom Domain?
Yes, you can host content on your custom domain, giving your support tools a professional look.
Is Multilingual Support available?
Yes, Web2Chat offers support in 45+ languages, making it easy to serve a global audience.
Can I manage my teammates?
Yes, you can manage and assign tasks to team members, ensuring efficient collaboration.
Can I customize widgets?
Yes, you can design widgets to fit your brand and needs, ensuring a consistent user experience.
Is our data safe?
Yes, Web2Chat ensures data security with robust encryption, protecting your customer information.
Where can I find documentation?
Documentation can be found [here](https://help.web2chat.ai/).
Can I add text content to train the chatbot if I don't have web pages to scrape or files to upload?
Yes, you can add text content directly to train the chatbot.
Can I upload files to train the chatbot?
Yes, you can upload files to provide content for training the chatbot.
How long does the training take?
The training time depends on the amount and complexity of the content, but it typically takes a few minutes to a couple of hours.
What type of content can we use to train the chatbot?
You can use various types of content, including text snippets, web pages, and uploaded files, to train the chatbot.
Pricing Plans
Free
Free Plan• Unlimited Agents
• Website chat widget
• Shared inbox
• Unlimited conversations
• Unlimited history
• Email integration
• Knowledge base
• News Center
• Ticketing System
• Lead Generation Workload management
Remove Branding
$29.00 / month• All features included in the Free Plan
• Custom Domain for Help Center
• Custom Domain for News Center
• Remove Web2Chat Branding
• Customizable Email Domain
• Priority Support
• 99% Uptime Guarantee
Growth
$19.00 / month• All features included in the Free Plan
• 2,000 message credits/month
• 11,000,000 characters/chatbot
• Upto 200 training web pages
• 10 file uploads
Business
$49.00 / month• All features included in the Free Plan
• 5,000 message credits/month
• Upto 2,000 training web pages
• 100 file uploads
Enterprise
$99.00 / month• All features included in the Free Plan
• 10,000 message credits/month
• Upto 10,000 training web pages
• 500 file uploads
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
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