Discovery AI
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About
Discovery AI is a specialized intelligence platform designed to streamline the product discovery process for modern product teams. By centralizing customer research into a single hub, the tool helps organizations move away from scattered notes and lost recordings toward a structured, actionable database of customer needs. The platform's primary purpose is to convert raw audio and video footage from interviews into high-fidelity transcripts and automated summaries, significantly reducing the manual labor typically associated with qualitative research analysis. The workflow within Discovery AI focuses on efficiency and clarity. Users can bulk-upload existing recordings, which the AI then transcribes with built-in speaker recognition and tagging capabilities. Once transcribed, the tool allows researchers to highlight key moments and assign "opportunity scores" to specific insights. This scoring mechanism is a core feature that helps teams categorize feedback based on impact, providing a clear, data-backed roadmap for product development. The interface is built to facilitate the democratization of data, allowing team members to quickly search for and retrieve specific customer viewpoints whenever needed. This tool is specifically built for product managers, UX researchers, marketers, and startup founders who need to maintain a customer-centric approach during rapid scaling. It is particularly useful for analyzing win/loss interviews, discovery sessions, and user testing calls. By providing a unified space for these insights, it ensures that engineering and design teams have direct access to the "why" behind product requirements, rather than relying on second-hand interpretations of customer feedback. What sets Discovery AI apart from generic transcription services is its focus on the product management lifecycle. While many tools provide text-from-speech, Discovery AI integrates prioritization frameworks directly into the research repository. Features like the Slack community for support and the ability to link customer perspectives directly to engineering tickets make it a collaborative tool rather than a siloed transcription app. Its 30-day free trial and tiered seat-based pricing allow teams to validate the tool's impact on their discovery workflow before committing to a full enterprise rollout.
Pros & Cons
Specifically designed for product discovery workflows rather than general transcription.
Provides opportunity scoring to quantify qualitative feedback for roadmapping.
Supports bulk uploads to handle large volumes of research data efficiently.
Includes a generous 30-day free trial period for testing.
Integrates speaker recognition and tagging to make transcripts highly readable.
The 'Insights' feature is currently listed as 'Coming soon' and may not be fully available.
Storage is capped at 5GB for the Pro plan and 20GB for the Team plan.
Monthly transcription hours are limited to 5 hours on the entry-level Pro plan.
Pricing is seat-based and billed yearly, which may be a high upfront cost for small teams.
Use Cases
Product Managers can upload win/loss interviews and use opportunity scores to prioritize features for their upcoming roadmap.
User Research Teams can centralize all interview recordings in one hub, allowing them to tag key highlights and share them across the company.
Startup Founders can use automated summaries to quickly digest customer feedback from multiple discovery sessions without manual note-taking.
UX Designers can retrieve specific video highlights of customer pain points to justify design changes in engineering and product meetings.
Marketers can analyze discovery sessions to identify common customer language and praise to refine brand messaging and value propositions.
Platform
Features
• speaker recognition
• slack community support
• centralized research repository
• transcript tagging and highlighting
• bulk audio/video upload
• opportunity scoring for roadmap prioritization
• automated interview summarization
• ai-powered high-fidelity transcription
FAQs
Can I upload multiple interview recordings at once?
Yes, Discovery AI supports bulk uploading for both existing and new audio and video recordings. This allows you to process entire research rounds simultaneously to derive insights faster.
What is the 'opportunity score' feature?
The opportunity score is a prioritization tool that helps you categorize and rank customer insights. It allows product teams to build a clear roadmap based on the most impactful customer needs identified in interviews.
Does the tool recognize different people speaking in a recording?
Yes, the platform includes speaker recognition technology as a standard feature on its paid plans. This ensures that transcripts clearly distinguish between the interviewer and the participant for better context.
How can I share insights with my engineering team?
Discovery AI allows you to share customer highlights and viewpoints directly into external tools like engineering tickets. This helps break down silos and ensures the whole team understands customer pain points.
Is there a trial period available?
Discovery AI offers a 30-day free trial to allow teams to test the features and setup process. You can start the trial without immediate commitment to see how it fits your discovery workflow.
Pricing Plans
Pro
USD19.00 / per seat billed yearly• 5 transcription hrs/ month
• 5 GB data storage
• High-fidelity transcription and summarization
• Highlights and transcript tagging
• Speaker recognition
• Slack community support
Team
USD30.00 / per seat billed yearly• 30 transcription hrs/ month
• 20 GB data storage
• Unlimited collaborators
• High-fidelity transcription and summarization
• Highlights and transcript tagging
• Speaker recognition
• Slack community support
Enterprise
Unknown Price• Custom transcription hours
• Custom data storage
• Dedicated support
• All Pro and Team features
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
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