Toma is a battle-tested AI solution for automotive businesses. It automates inbound calls, schedules service appointments, analyzes calls for insights, and personalizes customer interactions. It integrates with major DMS systems and offers multilingual support. Toma provides data-driven recommendations to optimize service scheduling and improve customer satisfaction. Dealerships using Toma report significant ROI and time savings, freeing up staff for in-person customer service. The AI is customizable to match brand identity and handles various call types, from simple inquiries to complex repair requests.
• schedule service appointments 24/7
• automate inbound calls
• provide insights into call volume, call types, and customer satisfaction
• integrate with major dmss, schedulers, and other software
• customize voice, tone, and responses of ai agents
• provide welcoming and inclusive experiences for multilingual customers
• analyze calls and give actionable insights
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