Runnr.ai
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About
Runnr.ai is an AI-powered virtual assistant that automates guest communication for hotels and holiday parks, enhancing guest experiences and streamlining operations. It offers proactive messaging via WhatsApp and SMS, multilingual conversations with real-time translation, a unified inbox for managing guest interactions, and upsell & request handling to drive extra revenue. The platform integrates with PMS and other hospitality software, providing conversation insights to improve efficiency and boost revenue. Pricing plans are available for various property sizes.
Platform
Task
Features
• reputation management
• self learning ai based on conversation feedback assisted onboarding support via email optional: mfa max 5 seats dedicated whatsapp number guest journey builder personalized recommendations ha
• booking.com inbox & webchat
• live in 1 hour
• key and task manager integrations
• translations: omni language
• guest requests
• proactive messaging on whatsapp
FAQs
How is Runnr.ai priced?
Runnr.ai offers flexible pricing based on your property’s size and needs ensuring affordability for both small and large accommodations. Contact us for a custom quote tailored to your business.
Do you offer a free trial or a demo before committing?
We don’t offer a free trial, but you can book a demo to see Runnr.ai in action and explore how it fits your hotel’s needs. Our setup is quick and hassle-free, and we offer monthly contracts for full flexibility.
Are there any setup or hidden fees?
No! Runnr.ai has no hidden fees or extra setup costs. Our team ensures a seamless onboarding process at no additional charge.
What’s included in the pricing?
Our pricing includes: * **Full access** to Runnr.ai’s automation features, including guest messaging, upsells, and request handling. * **Seamless integrations** with PMS, CMS, digital keys, and housekeeping software. * **Real-time analytics** to track engagement, revenue, and performance.
How much do I pay for Whatsapp?
WhatsApp fees are charged based per conversation (24 hr window). The actual price of initiated messages can vary depending on factors such as the country of origin of the guest and the message category. On average, the cost is approximately €0.75 per room per month.
Pricing Plans
Core
€5.00 / per unit per month• Pro-active messaging on WhatsApp
• Guest requests
• Translations: omni language
• Key and task manager integrations
• Live in 1 hour
• Booking.com inbox & webchat
• Reputation management
• Self learning AI based on conversation feedback
• Assisted onboarding
• Support via email Optional: MFA Max 5 seats Minimum €100 monthly fee Excluding message fee per initiated message on WhatsApp
Plus
€6.50 / per unit per month• Everything in Core
• Dedicated WhatsApp number
• Guest journey builder
• Personalized recommendations
• Hands-on training
• 24 hours SLA on technical issues
• Max 20 seats
Enterprise
€8.00 / per unit per month• Everything in Plus
• Invite to product roadmap sessions
• Direct support via Slack and WhatsApp
• Optional: bespoke PMS integration
• Optional: one bespoke third party integration
• Optional: bespoke terms agreement
• 8 hours SLA on technical issues
• Max 50 seats
Global Chains
Unknown Price• Everything in Enterprise
• Membership of innovation advisory board
• Unlimited seats
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
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