Ribbo AI
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About
Ribbo AI is an AI-powered customer support agent that integrates ChatGPT with your business data to handle a significant portion of customer inquiries. It learns from your documents, website, and other sources to provide instant answers, reducing support costs and improving customer satisfaction. Key features include chatbot customization, seamless website integration, multilingual support, and the ability to handoff complex conversations to human agents. Ribbo offers various pricing plans, including a free option, to suit different business needs.
Platform
Keywords
Task
Features
• multilingual support
• chatgpt integration
• ai customer support agent
• handoff to live operator
• automated chatbot retraining
• website integration (live chat widget)
• chatbot customization (design, tone of voice)
• data ingestion from various sources (docs, website, etc.)
FAQs
Do you offer a free trial or free plan?
We have a Free plan that you can try right after sign up and test everything before purchasing.
I'm worried that the bot will provide information that negatively impacts our company's reputation?
We designed our system to prevent scenarios that might damage your company. However, you can further customize the model's boundaries and establish any restrictions you think are necessary.
What type of data can I upload for training my chatbot?
You can upload any text document (.PDF, .DOCX, .TXT, .HTML, .CSV, .XLS, PPTX, .EPUB, XML, etc.), pull data from your website or blog. More data sources coming soon
What language does chatbot support?
You can upload your documents in any language. As well as communicate with your chatbot using different languages. For example, you can upload English documents and communicate with your chatbot in Spanish.
What LLM model can I choose for my bot?
At this moment you can choose GPT-3.5 and GPT-4 models. We are working on adding more.
Can I cancel my subscription?
You can cancel your subscription at any time. You can do this from your account settings.
What does "message credit" mean?
Message credits are the units we use to charge for each bot response, based on the AI model you choose. For instance, each response from the GPT-3.5 model costs one credit, while a response from the GPT-4 model costs 20 credits.
What distinguishes the GPT-4 model from the GPT-3.5 model?
Both models are highly efficient and provide satisfactory answers. The GPT-3.5 model is fast, cheap, and can answer almost all questions correctly given quality data sources. The GPT-4 model, while more expensive (costing 20x more), is more accurate and can handle more complex questions.
Are charges applied to all messages, including user queries and operator responses, or just the bot responses?
We only charge for bot response messages. All other types of messages are not subject to charges.
Do you provide a free trial or a free plan?
Yes, we do offer a Free plan that you can try immediately after signing up. This allows you to test all features before making a purchase.
Pricing Plans
Free
Free Plan• 30 message credits
• 1 chatbot app
• 1,000,000 characters of your data
• 5 MB file upload
Small
$20.00 / Monthly• 2k message credits/mo
• 2 chatbot apps
• 2,000,000 characters of your data
• 10 MB file upload
• Automated chatbot retraining (every 24 hours)
• 1 team member
Medium
$50.00 / Monthly• 5k message credits/mo
• 5 chatbot apps
• 4,000,000 characters of your data
• 30 MB file upload
• Automated chatbot retraining (every 6 hours)
• 3 team members
• Access to most powerful GPT-4 and Claude models
Large
$100.00 / Monthly• 10k message credits/mo
• 15 chatbot apps
• 6,000,000 characters of your data
• 70 MB file upload
• Automated chatbot retraining (every 1 hour)
• 5 team members
• Access to most powerful GPT-4 and Claude models
Enterprise
$500.00 / Monthly• 40k message credits/mo
• 50 chatbot apps
• 12,000,000 characters of your data
• 100 MB file upload
• Automated chatbot retraining (every 1 hour)
• 10 team members
• Access to most powerful GPT-4 and Claude models
• Remove Powered by Ribbo.ai branding
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
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