Re:amaze
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About
Re:amaze is an integrated customer service, live chat, and helpdesk platform designed for online businesses. It consolidates customer support channels, including email, live chat, social media, SMS, and VoIP, into one seamless helpdesk. Key features include AI-powered assistance for responding to and summarizing conversations, customizable FAQ centers, and tools for automation and collaboration. It offers various pricing plans to suit different team sizes and business needs, with a focus on providing better conversations and happier customers.
Platform
Task
Features
• video calls
• live chat
• chatbots
• automated messaging
• push campaigns
• shared inbox helpdesk
• customizable faq center
• ai for response, creation, and summarization
FAQs
How does the 14-day free trial work?
After you signup you get access to all the features in the Re:amaze. You'll be up and running in under 5 minutes and you can play with Re:amaze to your heart's content. You will not be billed unless you choose to continue with us.
Will I love Re:amaze?
Yes. We're so sure you'll love Re:amaze that if you're not happy after your 14 day trial, we'll help you look for an alternative. Just ping us any time and we'd be happy to chat.
Do I have to sign a contract?
No. You pay for Re:amaze month-to-month and you can cancel at any time. There are no cancellation fees or other nasty pitfalls awaiting.
Do I have to install anything to use Re:amaze?
No. You and your whole team can access Re:amaze 24/7 from any computer or mobile device with a modern browser. Your experience with Re:amaze may be enhanced with caffeine.
Pricing Plans
Basic
$29.00 / per Team Member per Month• Unlimited Email Inboxes
• Live Chat
• Social Media Channels
• Public/Internal FAQ
• Workflow Automation (Macros)
• Response Templates
• Website Integration
• Chatbots
• Cues (Proactive Messages)
• Basic Reporting
Pro
$49.00 / per Team Member per Month• All of the features in Basic
• Manage Multiple Brands in one Account
• Live View of Site Visitors
• Advanced Reporting
• SMS and Voice Channels
• Custom Hosted Domain
• Customizable Email Appearance
• Status Page
Plus
$69.00 / per Team Member per Month• All of the features in Pro
• Peek (Live Screensharing)
• Departments (Staff Groups)
• Staff Performance Reporting
• Staff Shifts and Vacation Days
• Customizable Staff Roles
• Customer Satisfaction Ratings
• In-Chat Video Calls
• FAQ Article Edit History
Starter
$59.00 / Flat Rate per Month• All of the features in Basic
• Limited to 500 Responded Conversations per month.
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
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