
CustomerBase.ai

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About
CustomerBase.ai is an AI-powered Go-To-Market (GTM) engineer designed to help businesses precisely identify, score, and target their ideal market. It surfaces who to target and explains why they're a fit, delivering these insights directly into your CRM without complex setup or tedious workflows. The platform allows users to define their Ideal Customer Profile (ICP) using criteria beyond just headcount and industry, such as tech stack, department growth, hiring patterns, initiatives, and internal processes, with the ability to create custom insights using plain language. It helps sales and marketing teams align and focus on the most relevant accounts, providing live company insights and messaging angles to reps. CustomerBase.ai prides itself on collecting data live, ensuring accuracy and transparency by showing the source of every insight. Users can combine their existing intent data and CRM notes with CustomerBase's insights for smarter scoring and create custom segments and industries to match their unique sales strategies.
Platform
Features
• track department trends, leadership changes, initiatives, and paid media focus
• comprehensive firmographics including industry, location, employees, revenue, tech stack, funding
• access real-time, trustworthy data with transparent sources
• create custom segments and industries
• smarter scoring by combining your intent data and crm notes with customerbase insights
• create custom insights using plain english (e.g., devops growth, building data pipelines)
• deliver live company insights directly into crm
• define ideal customer profile (icp) beyond traditional metrics (e.g., tech stack, department growth, hiring patterns)
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