Open.cx
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About
Open.cx is an AI-powered customer support ecosystem designed to handle complex issues and scale support operations. It offers multi-channel support across web, phone, email, SMS, WhatsApp, and Slack, with features like human empathy configuration and proactive AI support. The platform focuses on solving Level 2 and Level 3 support tickets using AI, and integrates with various tools like Slack, Zapier, and Notion. It enables businesses to manage customer interactions efficiently and provides tools for training AI agents.
Platform
Task
Features
• ai-powered customer support
• omnichannel inbox
• trainable ai agents
• proactive ai support
• seamless integration with training sources
• complex ticket resolution
• human empathy configuration
• multi-channel support (web, phone, email, sms, whatsapp, slack)
Job Opportunities
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