Onward
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About
Onward is an AI platform specializing in understanding and parsing complex natural language messages. The platform offers 24/7 customer support via a bot, providing key customer details during interactions. It features a visual bot builder for creating tailored customer interactions without coding and offers deep integrations with platforms like Zendesk, Salesforce, HubSpot, and Shopify. Onward is joining Google.
Platform
Task
Features
• visual bot builder
• shopify order tracking
• deep integrations with zendesk, salesforce, and hubspot
• key customer details during chat
• 24-7 coverage
• unparalleled understanding of natural language messages
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