Mava
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About
Mava is a support platform for community-driven companies. It integrates with Telegram, Slack, and Discord, receiving support tickets from all channels in one inbox. Mava’s AI handles repetitive questions in public channels. It offers a web chat that can be added to websites, a shared inbox to handle tickets, and AI support that can be trained using existing knowledge bases.
Platform
Task
Features
• analytics
• slack integration
• email integration
• shared inbox
• discord integration
• telegram integration
• ai support
• web chat
FAQs
Is there a free trial available?
Mava offers a free plan ideal for smaller communities, allowing you to manage up to 100 support requests per month. It’s also a great way to test our platform.
How many agents can I add?
There is no limit to the number of users you can add on any plan. Our pricing is based on the volume of support requests—not the number of team members.
Do you provide moderators or support agents?
No, Mava is a software platform designed for your internal team to optimize support operations. While we don't provide outsourcing services directly, we’d be happy to connect you with trusted partners.
How can I connect with your team?
You can open a support ticket in our web chat, or request a demo here
What is a support request?
One support request is counted as either one private ticket or one question answered by the Mava AI Bot in a public Discord channel or Telegram group.
What happens if I go over my limits?
Rest assured, your Mava account will remain active and users can continue to open tickets.
What if my usage volume changes month to month?
You can easily upgrade or downgrade your plan at any time to fit your needs. If you prefer more flexibility, consider our annual plan.
Pricing Plans
starter
Free Plan• Mava Dashboard
• 100 support requests / month
• 2 AI Training Sources
• Discord, Slack & TG Public AI Bot
• Discord, TG, Web Chat Ticket AI Bot
• TG Group Ticketing - 10 Groups
• Unlimited Agents
• 5 Template Answers
• Conversational Forms
bullish
$99.00 / month / workspace• Everything in Starter
• 500 support requests / month
• 5 AI Training Sources
• Automatically train AI on Discord replies
• TG Group Ticketing - 20 Groups
• Web Chat Customization
• Analytics (90-day history)
• Unlimited Template Answers
diamond
$199.00 / month / workspace• Everything in Bullish
• 2,000 support requests / month
• 10 AI Training Sources
• TG Group Ticketing - 100 Groups
• Integrate with 3rd party apps via webhooks
• Ticket & User Attributes
• Multi-Lingual AI Bot
• Priority Support
• Analytics (all-time)
Whale
$599.00 / month / workspace• Everything in Diamond
• 10,000 support requests / month
• 20 AI Training Sources
• TG Group Ticketing - 250 Groups
• Integrate with 3rd party apps via webhooks
• Time-Based Automations
bullish
$83.00 / month / workspace• Everything in Starter
• 6,000 support requests / year
• 5 AI Training Sources
• Automatically train AI on Discord replies
• TG Group Ticketing - 20 Groups
• Web Chat Customization
• Analytics (90-day history)
• Unlimited Template Answers
diamond
$166.00 / month / workspace• Everything in Bullish
• 24,000 support requests / year
• 10 AI Training Sources
• TG Group Ticketing - 100 Groups
• Integrate with 3rd party apps via webhooks
• Ticket & User Attributes
• Multi-Lingual AI Bot
• Priority Support
• Analytics (all-time)
Whale
$499.00 / month / workspace• Everything in Diamond
• 120,000 support requests / year
• 20 AI Training Sources
• TG Group Ticketing - 250 Groups
• Time-Based Automations
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
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