Lyris
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About
Lyris is an AI-powered assistant designed to function as an intelligent digital extension of corporate sales and support teams. Developed by the German firm CODIAC Knowledge Engineering, the platform specializes in bridging the gap between static product pages and active customer engagement. By syncing directly with Shopify stores, it provides a dynamic shopping experience where an automated assistant can guide customers through product selections, handle technical inquiries, and drive higher conversion rates. It is built to interact with unique business data, moving beyond the capabilities of standard keyword-based chatbots by understanding specific user intent and situational context. The platform functions on a user-friendly, no-code basis, enabling businesses to deploy a specialized AI employee in a matter of minutes. The workflow begins with content ingestion, where users can either upload internal documents or provide a website URL for the AI to analyze and build its knowledge base. Once the base is established, the customization suite allows administrators to define the assistant’s specific role—such as a sales rep, support agent, or product expert—and adjust its visual appearance to align with corporate branding. Deployment is streamlined through a single line of embeddable code, after which the assistant provides 24/7 coverage in over 100 languages. This tool is primarily tailored for e-commerce retailers and customer service departments looking to scale their operations without a linear increase in headcount. Shopify merchants specifically benefit from the deep integration that allows the AI to recommend and sell products directly within the chat interface. Additionally, the platform is expanding into internal use cases, serving as an employee assistant that helps staff navigate intricate company data, documents, and internal processes. What distinguishes Lyris from many competitors is its rigorous commitment to European data protection standards. Being developed in Germany, the service is fully GDPR-compliant, featuring secure data encryption and regular security audits. Beyond privacy, the tool offers structured insights by extracting data from natural conversations, such as product categories of interest and customer budget preferences.
Pros & Cons
Fully GDPR compliant with data engineering and storage based in Germany.
Supports over 100 languages for global customer interactions.
Direct Shopify integration for real-time product recommendations and sales.
Extracts actionable insights like intent and budget preferences from chats.
Fast no-code setup that allows for deployment in just a few minutes.
Specific monthly pricing for standard plans is not listed and requires a request.
The superior quality GPT-4 mode is currently listed as coming soon.
The specialized employee assistant features are not yet fully available.
Monthly token limits may restrict high-volume users on lower-tier plans.
Use Cases
Shopify store owners can sync their inventory to let the AI act as a 24/7 sales rep that boosts conversion rates.
Customer support leads can upload FAQ documents to automate responses and improve first-contact resolution rates.
Internal operations teams can use the assistant to help employees navigate complex company documentation and processes.
Marketing teams can analyze chat data to gain insights into customer intent and high-interest product categories.
Platform
Task
Features
• no-code implementation
• gdpr-compliant data storage
• 24/7 automated support
• customizable ai roles
• multi-language support (100+)
• customer intent analytics
• document and url analysis
• shopify store synchronization
FAQs
How do I integrate Lyris with my Shopify store?
You can find and install the Lyris Sales Assistant directly from the Shopify App Store. Once synced, it automatically accesses your product catalog to guide customers and answer their questions.
Is Lyris compliant with European data privacy regulations?
Yes, Lyris is a German product fully compliant with the GDPR. It uses state-of-the-art encryption for data both in transit and at rest, and the company performs regular security audits.
Can I use Lyris if I do not use Shopify?
Yes, you can create an assistant by uploading your own documents or pasting your website link. Lyris will analyze your specific content to answer questions accurately without needing a store sync.
How many languages does the chatbot support?
The platform provides 24/7 live chat support in over 100 languages. It uses your uploaded content to deliver personalized information tailored to each customer's language and needs.
What counts as a token in the pricing plans?
Within the Lyris ecosystem, one token is equal to one answer provided by the AI. Monthly plans offer different tiers of tokens, ranging from 3,000 in Basic to 45,000 in Enterprise.
Pricing Plans
Basic
Unknown Price• 3,000 tokens per month
• Admin access
• Visual customization
• Role and personality settings
• Upload documents or website
• Monthly billing
Pro
Unknown Price• 15,000 tokens per month
• Admin access
• Visual customization
• Insights & analytics
• Remove branding
• Monthly billing
Enterprise
Unknown Price• 45,000 tokens per month
• Admin access
• Insights & analytics
• Remove branding
• Optional GPT-4 mode (coming soon)
• Monthly billing
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
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