Lenna.ai
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About
Lenna.ai is a leading AI conversational platform designed to maximize customer service and drive business growth through enhanced interaction and conversion. It enables businesses to quickly resolve customer issues by combining AI chatbots with live agents, offering 10x faster response times. The platform supports easy creation, sending, and measurement of marketing campaigns, alongside robust analytics and reporting on business and agent performance across various channels. Users can build smart chatbots that connect to external sources using Machine Reading technology for comprehensive information delivery. Lenna.ai offers an omnichannel dashboard to manage all customer conversations, measure agent performance, and convert customer queries into tickets for efficient resolution. It integrates with various channels like WhatsApp, Line, and Instagram Business API, making services accessible anytime, anywhere.
Platform
Features
• support for various channels like whatsapp, line, and instagram business api
• integrate bot services with existing apis
• automate and personalize marketing campaigns
• measure and monitor all conversations and agent performance
• convert customer questions into support tickets
• create smart chatbots with machine reading technology
• omnichannel dashboard for unified communication
• maximize 24/7 customer service with ai chatbot
Job Opportunities
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