Kustomer
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About
Kustomer is a revolutionary customer service platform that integrates AI technology into Customer Relationship Management (CRM) to optimize support services. With capabilities such as AI Copilot and AI Chatbots, it provides efficient and automated customer support across various channels, significantly improving customer satisfaction and agent productivity. The platform leverages customer data to deliver personalized services and proactive support, minimizing support volumes and enhancing overall customer experience. Ideal for businesses of all sizes, Kustomer aims to redefine customer experiences with seamless integrations and powerful automation tools. Its commitment to privacy and security ensures customer data is handled with care, while its robust functionality caters to both small teams and enterprise-level needs.
Platform
Task
Features
• ai copilot
• omnichannel support
• ai chatbots
• robust data analytics
• integrations and apps marketplace
• proactive service
FAQs
How do I get started?
Our Sales team will help you pick a plan that is right for you. You can also compare plans on our site.
How many seats do I need to purchase?
There is an 8 seat minimum.
How long are your contracts? Can I change plans?
Plans are annual but we can work with you on payment plans if needed.
Is my business data private and safe?
Yes, customer security and privacy is a core value at Kustomer.
Does Kustomer integrate with other applications?
Yes, we have native and partner integrations with a wide range of applications.
Is your pricing all inclusive? Are there any add-on fees?
Most of our customers do not require add-on features as everything they need is included.
What discounts are available?
We offer discounted prices for subscriptions billed annually.
Will my pricing increase if I add additional agents?
No, pricing per agent will stay the same regardless of how many agents you add.
Pricing Plans
Enterprise
$89.00 / per month per user• Multi-Channel Communication
• Voice Provider Integration
• Proactive Service
• Actionable Integrations
• Business Process Automation
• Standard and Custom Reporting
• Multilingual Support
• Satisfaction Measurement and Reporting
• Language Detection
• Sentiment Analysis
Ultimate
$139.00 / per month per user• Real-Time User Supervision
• Enhanced Routing
• Real-Time Dashboards
• Live Agent Auditing
• Unlimited Collaboration Users
• Sandbox Access
• Extended API Rate Limit
• SAML Single Sign-On
• Set Allowed IP Ranges
• Uptime SLA
KustomerIQ
$39.00 / per month per user• AI-Powered Customer Support
• 10,000 word translations per user each month
Customer Assist
$0.75 / per resolutionJob Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
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