Klark
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About
Klark is an AI tool designed to enhance customer service for e-commerce businesses. It integrates with popular ticketing systems like Zendesk, Gorgias, Salesforce, Front, Freshworks, and Prestashop to provide AI-powered solutions. Klark automatically creates a knowledge base and uses Large Language Models (LLMs) to generate suggestions for customer messages, aiming to improve agent productivity and customer satisfaction. It claims to save customers over 50,000 hours in 2024 and increases agent efficiency by 50%.
Platform
Task
Features
• automatic knowledge base creation
• generative ai suggestions for customer messages
• integrates with prestashop
• integrates with freshworks
• integrates with front
• integrates with salesforce
• integrates with gorgias
• integrates with zendesk
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