Deflection AI
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About
Deflection.ai is an AI-powered customer service solution that offers chat and email automation, phone automation, a learning center, and an actions library. It provides 24/7 human-level chat support, powerful AI phone calls, and self-learning capabilities from customer interactions. The platform connects to your systems and processes, allowing the AI to book sales, process refunds, and more. Deflection integrates with various software and offers a free trial with $200 in free credits.
Platform
Task
Features
• actions library
• learning center
• phone automation
• chat & email automation
• connects to your systems and processes
• self-learning from your interactions
• powerful ai phone calls
• 24/7 human-level chat support
FAQs
How does the free trial work?
When you sign up for Deflection, you will have complete access to the Deflection suite of products. $200 in free credits are granted at sign up, and only after you exceed those will you be charged. There is no obligation, monthly fee, or any kind of recurring subscription.
How does usage-based billing work?
Users are billed $1 per resolved ticket. A resolved ticket is any conversation that does not result in a human hand off or a customer marks as a bad answer and has at least 3 total interactions. Please note that there are no limitations on response length.
How does enterprise pricing work?
For large clients, we're able to customize pricing and feature set to your use case. Please reach out to enterprise@deflection.ai to connect with our enterprise sales team.
How does Deflection's pricing work?
Deflection's pricing is based on resolutions, not on a per-user basis. We offer a Starter Plan as well as custom pricing for enterprise-level needs.
What is the billing threshold?
The billing threshold is the set amount at which your payment method will be automatically charged. This threshold is adjustable within your Deflection portal.
How is my total usage calculated?
Your total usage is calculated based on resolutions made through Deflection. The total may include usage covered by free trials or other credits, affecting your monthly bill.
Can I add new members to my account?
Yes, you can add new members to your account at any time. However, adding members does not impact your pricing, which is based on resolutions.
Are there any discounts available?
You can get $200 in free credits today as part of our promotional offer.
Is the usage data real-time?
All usage data is UTC-based and may be delayed up to 24 hours.
Pricing Plans
Starter
$1.00 / per resolved ticket• Email, Chat Channels
• API Actions Library
• Automatically Learns
• 24/7/365 SLA
Enterprise
Unknown Price• Everything in Starter
• White Glove Onboarding
• Custom Workflows
• Deflection API Access
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
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