Justt

Benefits:

• Health

• Vision

• Dental

• 401(k)

• STD & LTD Basic Life AD&D

Education Requirements:

• Bachelor's degree in a related field (e.g., Computer Science, Statistics, Business, Economics). A master's degree is a plus.

Experience Requirements:

• 6+ years of experience as a product analyst or data analyst, with at least 3+ years in a leadership or team lead role.

Other Requirements:

• Strong understanding of chargebacks, payment systems, or related domains in fintech, e-commerce, or payments industries.

• Proven experience leading teams and mentoring junior analysts to success.

• Advanced proficiency in analytics tools (e.g., SQL, Python, R) and visualization platforms (e.g., Tableau, Power BI, Looker).

• Strong understanding of data management practices, with experience in building and maintaining KPIs and dashboards.

• Excellent communication skills, with the ability to present complex data insights to both technical and non-technical stakeholders.

• Ability to work effectively in a fast-paced, cross-functional environment, balancing leadership and hands-on analytical

• Familiarity with agile methodologies and product development processes.

• Experience with chargeback data management tools or fraud prevention systems- Advantage

Responsibilities:

• Lead, motivate, and develop a team of product analysts with a focus on chargebacks and related domains.

• Provide guidance on best practices in analytics, reporting, and data interpretation to ensure high-quality deliverables.

• Oversee team performance, providing feedback and fostering a culture of continuous improvement.

• Build the team’s roadmap and KPIs, prioritize tasks and have a vision for the team

• Conduct regular one-on-one meetings with analysts to support career development and resolve blockers.

Benefits:

• Health

• Vision

• Dental

• 401(k)

• STD & LTD Basic Life AD&D

Experience Requirements:

• 6+ years of hands-on experience in data analysis, with preference for experience in fintech, payments, or e-commerce

Other Requirements:

• Expert proficiency in Excel and data visualization tools (e.g., Tableau)

• Proven track record of extracting actionable insights from complex datasets

• Understanding of payments ecosystem, particularly chargebacks and payment service providers

• Strong service orientation towards both internal teams and external clients

• Outstanding communication skills with ability to convey technical concepts to diverse audiences

• Exceptional attention to detail and commitment to data accuracy

• Collaborative mindset with demonstrated ability to work across teams

• Technical integration knowledge- advantage

• Experience working with Salesforce- Advantage

Responsibilities:

• Analyze and standardize prospect transaction and chargeback data to identify recovery potential

• Present compelling ROI analysis to support the sales team in client acquisition

• Develop and refine data models to accurately predict chargeback recovery rates

• Guide prospects through our assessment panel process, translating complex data insights into clear business value

• Maintain quality standards for all prospect data analysis to ensure accurate forecasting