JustReply
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About
JustReply is a customer support tool designed for teams using Slack. It integrates with Slack, enabling users to view, assign, and respond to customer support conversations directly from their Slack workspace. It offers features like a help center, live chat, and support articles. The tool aims to streamline customer support for early-stage companies, with pricing suitable for them. Key features include a shared inbox, macros, and conversation notes. It also offers integrations with other tools and platforms.
Platform
Task
Features
• live chat support
• email support
• shared inbox
• macros
• helpcenter templates
• beautiful helpcenter
• chat widget
• slack workflow
FAQs
What is JustReply?
JustReply is a customer support tool built for teams that use Slack. All customer support conversations are sent to your Slack workspace where your team can view, assign and respond directly from within Slack.
Can I use JustReply within Slack?
Yes! JustReply offers seamless integration with Slack, allowing you to manage and respond to customer support tickets directly within your Slack workspace. Say goodbye to switching between multiple platforms.
What is a customer support tool?
A customer support tool is essentially a software or platform that businesses use to manage and streamline their interactions with customers.
Is JustReply like Intercom, Zendesk and Helpscout?
At it's core, yes. We share most of the core functionality such as live chat, helpcenter, support articles and more.
How does your pricing work?
You can check out our pricing page [here](/pricing). Our aim is to provide simple and fair pricing that makes sense for early stage companies. No cancellation period, no hidden costs and no overages.
Pricing Plans
Enterprise
$499.00 / per month• Unlimited users
• Single Sign On (SSO)
• Dedicated account manager
• Developer API
Pro Plus
$39.00 / per seat per month• Custom helpcenter domain
• Remove branding
• Roles and permissions
Enterprise
$59.00 / per seat per month• Single Sign On (SSO)
• Dedicated account manager
• Developer API
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
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