HeiChat
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About
HeiChat is an AI chatbot designed to elevate e-commerce conversion rates. It provides 24/7 personalized customer support in over 90 languages. It integrates with popular e-commerce platforms like Shopify and WooCommerce. Key features include understanding customer intent, recommending products, providing fast navigation, and offering insights through customer data analytics. It uses GPT-3.5/GPT-4/Claude AI technology.
Platform
Task
Features
• deeper knowledge of your customers
• hassle-free & fast navigation
• 90+ languages support around the clock!
• personalized answers 24/7
• available on popular e-commerce platforms
• engage customers and boost sales
• elevate your dtc website conversion rate
• advanced ai chatbot
FAQs
What is HeiChat?
HeiChat is a no-code AI Chatbots builder using an advanced scraping technology to provide instant and accurate answers to your customers' questions 24/7.
What are the differences between the Heichat Shopify app and the website version?
The Shopify app and the website version are completely independent. The Shopify app is specifically built for Shopify and deeply integrated with it. If you have a Shopify site, we strongly recommend using the Shopify app. The website version uses web crawlers, manual import of knowledge bases, and other methods to obtain data. It is more general-purpose and suitable for all websites.
How can I add my chatbot to my website?
You can add your chatbot in a few clicks by going in Dashboard > Install to your store> Click on Install. At the moment you can either install it manually by pasting our code snippet in your header, or choose our partners integrations (Shopify, Wordpress…)
Does it support other languages?
HeiChat supports more than 70 languages. No matter the language of your store, HeiChat will answer your customers based on the language they use to ask questions or interact with your Chatbot.
Can I give my chatbots additional instructions?
Yes, you can change several parameters such as your contact info, welcome message, as well as creating new corrections based on your customers' questions for your chatbot to learn and improve its answers.
Does it use ChatGPT or GPT4?
Indeed, HeiChat uses GPT-3.5/GPT-4/Claude AI technology to provide the most accurate answers to your visitors and customers, and to keep the conversation with your users as natural and human as possible.
Where is my data stored?
Your data is stored safely on our Amazon Web Services Servers, and everything is fully confidential.
Can I answer manually to a customer?
Shopify app is ready for this. Coming soon for site: We are currently working on a feature allowing you to temporary pause the AI in a specific conversation, and answer a customer manually.
Which websites can I embed my widget on?
You can embed HeiChat on any website
Can I train the AI to give more accurate answer?
HeiChat offers a 'Train and Fine-Tune My AI' feature that enables you to accurately edit the AI's responses. If you're not completely satisfied with the AI's replies, you can create a correction and suggest the correct answer for similar questions in the future.
Do I need to know programming to use HeiChat?
No, HeiChat AI is a No-code Chatbot builder. You can build your chatbot in a matter of seconds, and add it to your website very easily.
How do I install HeiChat chatbot on my website?
After creating your bot, click on 'Install' and insert the provided code snippet in the header (HTML) of your website. Once that is done, your chatbot will be ready and operational.
Pricing Plans
Free
Free Plan• Available 24/7, reply in up to 70 languages
• Understands customer’s intent, recommends 500 products within the store.
• 100 knowledge base
• 100,000 token
Pro Plus
$69.90 / month• Able to change AI models(GPT 4 supported)
• Recommends 3000 products within the store.
• 1000 knowledge base
• 16,500,000 token/month
Pro Max
$200.00 / month• Recommends 20000 products within the store
• 3000 Knowledge Base
• 80,000,000 Token/month
• New Features Applied First
Enterprise
Unknown Price• Customize a chatbot for your company at the enterprise level that can be used in any scenario, supporting localized deployment.
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
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