Fundamento
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About
Fundamento is an AI-powered platform offering Super Agents for lenders, dramatically improving business outcomes through advanced AI voice technology. It automates end-to-end customer interactions, from loan discovery to collections, providing 24/7 support in over 30 languages. The platform boosts revenue by helping borrowers find the right loans and increases signups, while cutting costs by improving first call resolution and deflection rates. Fundamento delivers superior customer experience, driving higher CSAT and NPS, and is built for compliance, ensuring interactions follow regulatory guidelines. It provides centralized intelligence for unified borrower insights, maintains cross-lifecycle context for seamless conversations, offers predictive analytics to identify early warning signals, and personalizes interactions at scale. Designed for enterprise complexity, it ensures security and scalability with flexible deployment options (private cloud, hybrid, on-premises), integrates with existing ecosystems (IOS, CRMs), supports SIP trunks, and provides white-glove onboarding and multilingual support.
Platform
Features
• 24/7 customer support
• multilingual support (30+ languages)
• out-of-the-box integrations
• enterprise compliance (soc ii, iso 27001, gdpr)
• predictive customer analytics
• centralized interaction intelligence
• end-to-end automation of loan lifecycle
• ai voice agents for lenders
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