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Fluidworks

Paid
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About

Fluidworks is an all-in-one platform designed for the user journey, specifically built for SaaS companies to enhance user onboarding and support. It features an AI agent that is trained on your UI, capable of guiding users with voice and real cursor control, mirroring a human CSM's walkthrough. Fluidworks aims to turn first-time users into power users by driving deeper adoption through smart nudges and adaptive paths. Its key features include voice and cursor synergy, dynamic personalization based on CRM/CDP data, real-time error recovery, a self-service playbook editor for non-developers, and A/B playbook testing. The platform boasts enterprise-grade security with AES-256 encryption and TLS 1.3, scoped API tokens, and optional on-prem deployment. Fluidworks offers flexible pricing plans (Start, Grow, Scale) catering to different needs and user volumes, from voice-only agents to full product lifecycle coverage, aiming to make onboarding a growth lever without increasing the CS team's workload.

Platform
Web
Task
customer onboarding

Features

dynamic personalization

works with your stack

a/b playbook testing

self-service playbook editor

real-time error recovery

voice + cursor synergy

Pricing Plans

Start
$82.00 / annually

Voice-only agent

Simple discovery questions

Self-serve onboarding wizard

Usage analytics

Grow
$499.00 / annually

In-app agent that clicks, speaks & showcases the product

Agent analytics & automatic updates

Assisted onboarding (human set-up session)

Email support

Scale
$999.00 / annually

In-app agent that clicks, speaks & showcases the product

Agent analytics & automatic updates

Assisted onboarding (human set-up session)

Email support

Multi-Agent Support for the entire product lifecycle

Personalised Demos per ICP

Advanced Human-Like Voice & SDR-level discovery

Enhanced analytics & reporting

Slack + Email support

Job Opportunities

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